Hollowell Plumbing

This awesome plumbing company quickly bailed me out of a sewer system jam when I was pressed for time and completed the job at a very fair price! The owner, dispatching, management and service personnel are top-notch professionals and pleasant to work with! If you’re in need of plumbing services, I highly recommend this company!

I very rarely write reviews but this one is warranted. I hired Hollowell plumbing to do the work for a new construction home. At first everything was going great! Unfortunately once work started I was treated with constant delays and consistently told what I wanted to hear. In total Hollowell Plumbing delayed my project by about 2 months. After completion there was a water pressure issue with a tub filler and I called for them to go take a look because the work is under warranty. They sent a technician who was not able to identify the problem and said the recirculation pump was not hooked up and that could be the problem. We hooked it up to no resolve and called them to again come out. They came out and still did not fix the issue and claimed it was a water quality issue. They then had the audacity to charge $135 me for a service call even though they never fixed the issue and it was under warranty. The office Manager got hostile on the phone with me when I tried to explain the work was under warranty and then they proceeded to try to put a lien on the house over a $135 invoice for work that was under warranty. The hostile worker claimed they warned me about the charge but definitely did not.I hired a different plumber who was able to fix the issue in 5 minutes. These guys will consistently jack you around and cause you headaches. I don’t know what happened but over the course of my experience the quality of service and customer care greatly diminished.I highly recommend you look elsewhere because these people are not it.