Quality Heating, Cooling, Plumbing & Electric
Review Summary
Quality Heating, Cooling, Plumbing & Electric receives consistently positive reviews. Customers praise their:
- Professionalism and Knowledge: Technicians are described as knowledgeable, courteous, friendly, and professional.
- Efficiency and Speed: They offer prompt service, including same-day appointments, and complete large projects quickly.
- Communication: Excellent communication, including appointment confirmations and technician information.
- Value: Competitive pricing, sometimes saving customers significant amounts, and no extra charges for nights/weekends.
- Workmanship: High-quality work, with attention to detail and cleanliness.
- Customer Service: Responsive, helpful, and respectful of customers' time and property.
- Specific Mentions: Positive experiences with technicians Jeremy, Oscar, Cassie, Adam, Derek, Brandon, Braden, Logan, Curtis, and Avery.

Reviews
View All on Google4.9
(1116 reviews)
Thomas Noulles
November 18, 2024
Quality replaced both our upstairs and downstairs HVAC systems in only one day (using 2 or 3 crews) and did what appears (2 weeks later) to be a very good job. All of the installers were knowledgeable, courteous and friendly. A couple of very minor post-installation follow-up issues were quickly well addressed. Not cheap but worth it.
Amanda Hamby
We didn’t get the news we wanted to, BUT the service was top notch. I just crossed my fingers and went with the first place on Google that had good reviews. Scheduling was so easy, I booked it at 11am and had a tech here by 3pm the same day. Our tech Jeremy was professional, friendly, and very knowledgeable about what our next steps needed to be (and he got all kinds of puppy attention). Another thing I absolutely love about this company was that prior to him arriving, I got a text from Quality letting me know who was coming to my home, including a picture of the tech. It felt very safe which is a big one for me. I highly recommend this company and will be using them again, if needed.
Kat Payton
September 16, 2024
I Recommend Quality Plumbing. They gave me the best quote out of three companies & saved me over $900.00. Oscar & Cassie were friendly, kind, knowledgeable, professional & patient, educating me in my options and their club membership. I appreciated their prompt service and cleanliness. My new water heater works great and I found both guys mature and respectful towards a senior citizen. I would have no hesitation in hiring them again for other services I might need.
Ami
March 11, 2025
Quality HCPE has been amazing to work with, answered our calls right away, got back to us within an hour about when a technician could come out, and were able to come out the same day. Their prices are competitive, and they don’t charge extra for nights and weekends. That has been a huge help. Also, great service from the technicians Adam, Derek, Brandon, and Braden. We will definitely be calling Quality for all the rest of our work.
Gloria Boos
Derek was excellent in his plumbing service at my home today. He was through , knowledgeable, and fixed the issues quickly. He explained what the problem was so I was able to understand. Very aware of clean up and protecting my floors. Thank you so much Derek. Great job! Affordable also. I would not hesitate to use this company again.
Mark Temple
November 7, 2024
I used Quality Heating, Cooling to install a new whole house generator for our home. I knew it was going to be a big project so I kept putting it off. It required a new gas meter and a new gas line bored underneath the concrete driveway and a lot of planning. It was a much bigger project than the average generator. From the very beginning there was great communication every step of the way. I was very impressed with the professionalism, friendliness, and excellent workmanship of their employees. I would highly recommend them to my friends.
Jessica Lytle
I really appreciated how they valued my time and doubled up my plumbing and AC checkup appointments. Curtis and Avery were very professional and respectful of the property. Any issues were presented with photos and explained in a way that was easy to understand.
Paula Miller
October 15, 2024
Quality Heating, Cooling, Plumbing & Electric is an excellent company providing exceptional service. My first face-to-face contact with the company was at my house when I met their technician Logan (pictured below). His calm demeanor and efficiency was comforting and helped me with making my decision to sign up for their service contract. I did not give them a 5-star review only because there was some miscommunication concerning contact information - but it got worked out and only caused a short delay….