Ready Rooter & Chapman Plumbing
Review Summary
- Positive: Timely response, exceptional quality, knowledgeable and pleasant staff, recommended.
- Negative: Poor service, lack of understanding of the job, damaged property, inflated quote, unprofessional and rude behavior.
- Positive: Jason provided excellent service, arrived on time, worked quickly, offered helpful advice, and was reasonably priced.
- Negative: Rude and unprofessional employees, blocking a driveway and giving attitude.
- Positive: Colton provided great advice, installed a water heater successfully, and the office staff was helpful.
- Positive: Honest, reliable, and recommended.
- Positive: Top-notch customer service, responsive to complaints, always on time, great work, and repeat customer.
- Positive: Prompt same-day service, even for a distant location, professional, friendly, and quality workmanship.

Reviews
View All on Google4.5
(75 reviews)
anthonyarh
Always a positive experience. The response is timely. Quality of work is exceptional. Staff is knowledgeable and pleasant to work with. I would recommend and continue to use for any projects.
sarah morgan
I was too mad to write a review for a while, but I can't imagine any one being worse at something they went to school for. They came in my house without reading their own notes on what they were doing and were confused about why the water they ran for 10 minutes wasn't draining through my ceiling when they were they to fix an OVERFLOW valve in the tub. Can't remember if this was before or after they started smashing holes in my ceiling approximately 8 feet away from where the tub actually was. My anger was for my home, but my sadness was for their wives as I'm sure this dramatic failure in matters of care and precision is not isolated. While I would not recommend them to any one, I would say especially not queer and femme households, this lowkey felt like a hate crime. Oh and after all that and making it clear they had no responsibility to the holes they randomly put in my cieling they quadrupled the original quote from 1500 to 6000. Definitely not the kind of clowns I hoped to celebrate National Clown Week(August 1st-7th) with. 0/10
Danielle Gries
Iβm so happy with the service I received from Ready Rooter & Chapman Plumbing! Jason was an amazing tech, arrived on time, worked super quick and gave me great insight to avoid the same problem in the future. Totally recommend them for quality service that wonβt break the bank. Thank you!
Bob Colabianchi
Extremely rude and unprofessional employees. Blocking a business's driveway so employees couldn't get into their parking lot and then giving attitude when kindly asked to back up. They had plenty of room and there should have been no reason to block it in the first place.
James Hebert
Thanks to Colton from Chapman Ready Rooter! He did a great job advising me on different styles of water heaters and made sure things were straight with my Industrial sized tank with all different options it came equipped with. It is working great and I intend to call them back for Sump Pump installation in the future. The office folks were very helpful as well setting things up. Seems like a very solid business.
Joey Calendar
honest and reliable, i would definitely refer them to friends and family
Stephanie Cole
We've used Chapman in both of our homes, and we've never been disappointed! Customer service is top notch, and on the one occasion that I had a mild complaint, it was taken seriously and addressed immediately. They're always on time or early, and the work is great. We won't use anyone else!
Mike Cobb
Our water heater quit the day before Thanksgiving. Iβd called a few plumbing contractors before Ready Rooter & Chapman, all but one didnβt return my call and the one that did said they could schedule an appointment 15 days out. These guys not only answered their phone but took the time to come out and install a new water heater the same day. We live 60 miles east of Eugene. It was well after dark when they finished (I called mid-afternoon). Very professional, friendly and quality workmanship. Thank you