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Reynolds Electric and Plumbing

📍 2950 Chad Dr, Eugene, OR 97408 📞 (541) 313-3387 🌐 Website
4.9 (1450 reviews)
Closed ⋅ Opens 7:30 AM Fri
Electrician
Drainage service
Electrical installation service
HVAC contractor
Plumber

Review Summary

  • Positive Experiences: Technicians (Joseph, Doug, Jason, Montana, Gavin, Kevin) were praised for being polite, helpful, knowledgeable, punctual, efficient, friendly, and professional.
  • Specific Services: Successful shower replacements, water heater installations/inspections, EV charger installations, and drainage issue evaluations.
  • Customer Satisfaction: Customers were very happy with the service, appreciating clear explanations, same-day work, and follow-up.
  • Areas for Improvement: One customer wished they had sought a second quote for an EV charger installation due to the cost.
  • Overall Impression: Reynolds Electric and Plumbing is well-regarded for its professionalism, organization, and responsiveness.
Reynolds Electric and Plumbing thumbnail

4.9

(1450 reviews)

5 ★96%
4 ★2%
3 ★0%
2 ★0%
1 ★1%

Tapiana Wray

Joseph M. was wonderful! He was polite, helpful, and knowledgeable about the work being done. We were very happy to work with him. I really appreciate that Reynolds sends a text with the field techs picture and name so we know who to expect. Very pleased with their service

Kerry Tedesco

Doug was great. He was punctual, efficient and kind. He provided me with 3 different options after his assessment, and was able to get all the work done in the same day. He was also very understanding of my super loud and obnoxious small dogs. Would definitely recommend.

Leland O'Driscoll

October 22, 2024

They were able to help me successfully compete a difficult shower replacement. I’m addition to installing new shower valve, they also help reorganize water pipes to free up some important interior wall space so that I could add in a new stud. Great work Jason! They also came back to help make a minor adjustment to the install without giving me any pushback. Solid, professional work, and well organized and coordinated!

Justin Martin

Montana is super friendly, professional, and competent. He had installed a water heater back in November 2024, and I thought I had smelled a faint gas leak recently. He followed up on my concern the same day that I had made a call to Reynolds. He did a thorough test, and confirmed that there was no leak. I felt bad for being overly cautious, and having him come out to check. He assured me that it was no problem, and was extremely awesome about it. I'm hugely grateful for the excellent service by Montana, and Reynolds overall.

Sarita Zanona

We had a fantastic experience with Reynolds Electrical, Plumbing and Heating & Air from Eugene, Oregon! Gavin was our technician, and he was incredibly knowledgeable and prompt. He took the time to explain everything clearly and ensured the job was done efficiently. I really appreciate the professionalism and excellent service. Highly recommend!

Valerie Close

The Reynolds team did an excellent job installing an EV charger. I wish that I had understood the way their billing worked better. At the time they presented the cost, I wish I had slowed down the process to get a second quote. It cost me $3000 to install a charger. Work was done in a half day.I assumed I would be paying time and materials. I gave approval for this, but with hindsight, I wish I would have paid the $170(/?) for the house visit and found a less expensive installation.

hansvix

Kevin Pierce does excellent work: Prompt, efficient, experienced, and eager to share knowledge about what we as homeowners can do to improve any and all drainage issues at our home. He went above and beyond what I would normally expect from a standard evaluative service call. I highly recommend having Kevin visit you from Reynold’s for your service call!

Kristina Hall

This review is for the estimate stage of my project... Everyone I have dealt with from Reynolds (dispatch, underground team, plumbing team, electrical team, and sales manager) have been friendly, understanding, professional, and expedient in follow-up and follow-through. I am pleased thus far!