Twin Rivers Plumbing

Our lives took a sudden turn and we needed to change our tub/shower to a walk in shower for health reasons. I called Twin Rivers. They came out immediately and were able to get our work done within 2 weeks. (It would have been earlier but we were going to be out of town. )The professional attitude of all the contractors was impressive. They were so skilled and easy to discuss our needs with. They protected our floors and were very careful to clean up and dispose of everything. Jason, Chase, Matthew and Dan, thanks for a perfect job!

What pros! We have hired Twin Rivers Plumbing for needs at both our business and our home. EVERY time, they communicate well, arrive on time, are neat, considerate, and work very efficiently. This time Louis was on-site to complete the job. Wow, he is stellar!

I could not be happier with the service from Twin Rivers. They helped fix a leaking shower drain from our upstairs bathroom that went undetected until it started to bubble the paint on our ceiling downstairs. Needless to say, we kinda panicked not knowing how bad it was. We called Twin Rivers and they were able to send someone over pretty quickly. Louis was assigned to our call. He was prompt, professional, and provided excellent service. Their people on the phone were helpful and courteous, too. If you need plumbing installed or repaired, these are the folks to call. Thank you!!

We had a great experience with Louis who helped with a toilet lift and re-install. Louis was very helpful and great with his response time. I also want to mention Courtney who was great with scheduling and invoicing us for the services rendered. We plan on recommending Twin Rivers and utilizing them again so the need ever arise.

Fantastic experience! Several companies didn't even bother to follow through with estimates but Twin Rivers was on top of it! They got me a project budget quickly. The plumbers were on time and worked hard. They were very polite and neat, leaving no mess behind. Follow up has been great too!

I hired these guys to replace a tub in my bathroom. The connecting drain hookup leaked the first time we used the shower, like a lot. Which means they didn't check to see if their connection was good before they left. The second day they came back to finish the job and found another leak (at my request to be thorough) at the solder connection! So two leaks both of which they didn't catch before they left the job. Called to ask for a discount and they did not give one. Said they repaired for free so that should be good. I would have been happy with a 10% or something but nothing? C'mon guys.

I've employed Twin Rivers twice. The first time, while it was a bit spendy, the job was completed and worked well. After this appointment I would have given 5 stars! The second appointment, however, was less involved - but the bill was significantly higher. Additionally, the clogged drain problem was worse after the work and when I contacted the plumber, I was told to call someone else. I felt brushed off, over charged (I got billed for the plumber's trip to the store - for a generic, non specialty part), and all around dissatisfied with the second appointment. After this let-down, I would have given 1 star. I understand this is a hard job, and no disrespect to Twin River, but between these two very different experiences, I can only give 2 stars. I sincerely hope you have a better experience and catch them on a better day.

Thank you so much to your team for not only your responsiveness, but also your amazing work to replace our leaking water heater, no less while we were out of town. Twin Rivers is the best!