Ackerman Plumbing Services
Review Summary
- Negative: Overpriced drain snaking ($185), charged for unnecessary parts and driving, caused a new leak, potential overcharging of a female customer.
- Positive: Steve Ackerman (son) provided excellent service: prompt, polite, thorough, knowledgeable, minimized damage, and left the house clean.
- Positive: Quick, friendly, and reasonably priced service.
- Positive: Great service and very knowledgeable.
- Positive: Great plumbing company.
Reviews
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(6 reviews)
Susan Davis
Tim was nice enough but REALLY? $185 to snake a drain? He arrived at 2:30 and was pretty much done by 3:15 but took 10-15 minutes to write up the invoice. Then said he charged me for 20 minutes of driving on top of the hourly rate of $120 an hour for a total of $150 labor. Plus $35 dollars for a pop-up. They cost about $10. I didn't ask him to replace it. I had a basket in there which I choose to use to catch debris. My drain was already disassembled when he arrived and he didn't need to trouble shoot the problem. I didn't have a leak in my p-trap before he did the work but when he reassembled it he tightened one of the rings too tight and now it leaks. SO I have to go buy another one. I'm not so happy about this service today. I feel like because I'm a woman he took advantage of me.
Treva Adams
Left this on Yelp, too, but just want to get the word out on a great plumber: Had a great experience with Steve Ackerman (the son)! Called with a leak issue (from the ceiling), and while they couldn't work me in for a couple of days initially, they called back shortly after the same day when they had a cancellation. Steve arrived when he said he would, was polite, personable, and thorough. He tried to minimize the damage he had to do to the drywall to find the cause of the leak, and he explained every step of the way. It required another trip out to the house to get everything resolved (to allow time for drying of wet wood), but he was efficient, thorough, and left my house even a bit cleaner than when he arrived. Nice guy, obviously very knowledgeable about what he does, and he gave great advice. I will DEFINITELY use him if I ever need a plumber again.
Michael Blackwell
Just moved out here and my rental had an issue. They were quick and friendly and most of all they were reasonably priced.
JP B
Great service and very knowledgeable. I would definitely recommend them!
AZZEDDINE CHOUKRI
Great plumbing company
Jonathan Ward