1st Call Plumbing

What a great company! Doug was professional, courteous, and had great communication. He even walked me through the steps he was taking to fix my shower issue. Hopefully I don't need plumbing help again soon, but if I do I know exactly who I'll call. Can't recommend them enough.

These days its hard to find good, professional, helpful, honest customer service. I have had 1st Call Plumbing repair a water main leak in February 2023 & returned today to replace my water heater. I texted at 7:26am Wednesday morning, and had a new installed water heater by 11:30am Thursday morning. Doug and his team were friendly, efficient, reasonably priced and left my laundry room cleaner then when they got here. Thanks for saving the day again. Support local, small family business. Doug, Lainey and crew will not disappoint!

Had a great experience with Doug and Lainie today! I never thought I'd be saying that about a plumber but they are that good. Had some issues with low hot water flow in my shower after my water heater had gotten replaced by seller's contractor, right before I bought my home. I was told by that contractor that I'd need to replace the pipes to fix the issue after replacing the cartridge didn't help I then had worked through my home warranty company to get a plumber to check it out and he said I'd need to replace the valve for $1650. This was after charging $375 as their minimum service fee, to blow air in the valve to try to unclog it, which didn't work. He also said I'll most likely need to replace some pipes. Luckily I had come across everyone's great reviews for 1st Call! I contacted them and they were so responsive, and kept me updated with scheduling. Then when they came out to give me an estimate for the valve or pipe replacement as recommended by the previous plumbers, Doug was just such an experienced plumber, he decided to try a couple other things first. He was able to clear the debris that was stuck in the valve, no need for replacing anything!! And this was him without even all his tools or work truck, as they were just doing estimates that day! He is like a Macgyver of plumbing and I was so impressed with how he was able to solve this so well when two other plumbers went straight to " you'll have to replace your pipes". Lainie was so kind, and a great presence. I loved that they were going out together on the estimates, just gave me a warm hearted family vibe that is hard to beat. All n all they only charged me their regular service call fee, so instead of costing me thousands!! Their wonderful service was only $220. They have a loyal customer from here on out. thanks so much you two!!

Due to a severe winter freeze, I had a pipe burst. Full on waterfall in my basement. Doug came out within a day and fixed the problem on a weekend! I called several plumbers who were days out even for an appointment or wanted to charge double for an emergency. The price was far less than I expected for a weekend appointment in an ice storm. 1st call came highly recommend and I am happy to recommend them to anyone!

I had 1st Call come over and replace my old water heater with a new one. The entire experience was positive from the initial office call through job completion. Everyone was cordial and professional and the work was completed satisfactorily without any hiccups. They were clean, quiet, efficient, and friendly. I will not hesitate to make 1st Call my first call the next time I need any plumbing services. A+

1st Call Plumbing was extremely helpful, consideration, and communicative with me during an ice storm when I had a pipe burst. Their work was efficient and affordable. I very much appreciate you all!

Fantastic experience with Doug. Quick, friendly and excellent work. I had three mountain plumbing do a similar job just six months ago and it was (without exaggeration) 3x the cost. Can't advocate for 1st Plumbing enough, really appreciate them!

I needed a new install for a double bowl sink in my kitchen. It was super easy to schedule the work. Doug showed up on time, was friendly, and it was easy to tell that he had plenty of experience. Within the hour he had the faucet, 2 drains, dishwasher, garbage disposal, and 2 new shutoff valves installed. Very efficient. Very clean. Really good job