Pilot Plumbing And Drain

We had an old water heater from 2008 go out and we had Ernest come out with his team to get that replaced as soon as they possibly could. They got everything up and running to get our hot water going and they also noticed our gas valve that needed replacing...which we appreciated. Ernest was super communicative throughout the whole process which made a stressful situation a pleasant and straightforward process. Would use again. Thanks :)

Well, that was relatively painless! What a pleasure doing business with these folks. We had a bad drain, a leaky p-trap and some old angle stops that needed to be replaced, these folks came out toot sweet (less than 24 hours), gave us not 1, but 3 estimates of varying levels of detail (awesome!), and then within 24 hours of that got to fixing the problem. Corey H. was fast, efficient, thorough, professional, and friendly. Bookmark these people. They are worth it.

As good as experience as could be expected during tough times. No one wants pipes to burst, but Pilot was quick, efficient, had great communication throughout the process, and made sure our family had options to chose from. Had our kitchen issues fixed and even followed up to ensure the work was satisfactory. I hope we don't have more plumbing issues...but if we do...we'll be calling Pilot for sure!

Keith showed up and figured out my electrical problem with my brand new water heater. He and Ernest showed me I had way too high water pressure and gave me a good deal on the proper fix. Very impressed.

Dispatch was very friendly and compassionate after we called after hours when we discovered a leak in our crawlspace. Chris came out within 30 minutes, investigated and showed us pictures of the Gave us multiple options and and gave us a great deal on financing. Scheduled a repair for next day, and gave us rapid peace of mind in a stressful situation! Highly recommended.

Getting them out here was a struggle due to scheduling conflicts on their end several times. They did offer a discount to make it right. Although we weren’t able to do business due to unforeseen circumstances. I can attest that Joe Rager, the tech that came out - was extremely professional, informative and polite. Alex was also helpful during the process of getting pilot out to the house. Thank you for what you could do.

Pilot Plumbing sent a very professional and knowledgeable employee Keith Heckelmann out to unclog my drain. He worked at it until he got the job done. I highly recommend this company.

Keith was utterly amazing. He used the existing pipes when possible without compromising integrity of the system and came out at lightspeed and did the work super crazy fast. It was as seamless as flat front pants.