A-1 Plumbing Inc

Negative:
- Lack of upfront communication regarding fees, leading to unexpected charges.
- Poor customer service and unprofessional attitude from a representative (Carl).
- Charging for a diagnostic fee under warranty, perceived as unfair.
Positive:
- Prompt service and availability, even on holidays.
- Knowledgeable and efficient plumbers.
- Clear explanations of work and issues.
- Good communication and professional demeanor.
- Fair pricing and quick estimates.
- Overall positive experiences with repairs and installations.

Review Summary