Plumber Near Me

Evergreen Plumbing & Mechanical LLC

📍 2245 McGilchrist St SE, Salem, OR 97302 📞 (503) 714-7004 🌐 Website
4.9 (1968 reviews)
Open 24 hours
Plumber

Review Summary

  • Positive: Professional, punctual, friendly, knowledgeable technicians. Good communication, including text reminders and updates. Clean work. Offers senior discounts.
  • Negative: Some customers found prices to be very high, particularly for a toilet replacement and hose bib replacement, with a lack of cost breakdown transparency.
  • Services: Toilet installation/replacement, leak repair, water heater service, re-piping, water softener system updates, general plumbing advice.
  • Overall: Generally positive experiences with the quality of work and customer service, but pricing concerns were raised by some customers.
Evergreen Plumbing & Mechanical LLC thumbnail

4.9

(1968 reviews)

5 ★93%
4 ★3%
3 ★1%
2 ★1%
1 ★2%

Crystal Alexander

October 14, 2024

Aside from very expensive new toilet install charge, I found them a professional company. From the lady answering the phone (no annoying phone tree!) to the text reminders, messaging to confirm and update, to arrival, Eddy Evergreen Plumbing was great. The plumber was David Minner and he loves dogs. The bill was quite a bit more than I expected but he gave me a senior discount and was great about describing all processes for the project. I had a new toilet installed and he disposed of the old one as well so, that made up some of the high price for me. He cleaned as he went. Zero water mess and helped advise on several other things I asked about like bidets, water main turn off and senior safety bars. Thank you David! You’re the best. Photos before and after toilet replacement. After my review I looked up price at Lowe’s for same parts and toilet and it was $118 for the toilet and $38 for the new braided line. So, it looks like I was charged $969 for disposal of 6-year-old toilet and labor. Total charged $1125 to remove & dispose of an old toilet and replace with new one. As a disabled senior, That includes $59 “discount”. I’m not sure if this is the going rate or seriously if I was seriously over-charged.

Jenny Ross

January 15, 2025