Gagle's Heating
Review Summary
Gagle's Heating receives mixed reviews. Positive feedback highlights reasonable rates, friendly and thoughtful staff, excellent customer service, prompt service, expertise, and honest pricing. Customers appreciate the family-owned business's care, willingness to offer discounts, and clear communication. Negative reviews cite poor customer service, rude behavior from the owner, and failure to fix recurring issues. Some customers also reported incomplete gas line installation, though the issue was eventually resolved. Overall, customers recommend Gagle's for HVAC work and installations.

Reviews
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(97 reviews)
Mike Beagen
Gagles Heating does an awesome job at very reasonable rates. Over the past several years, I have used Gagle's for all my heating and cooling needs. Their staff is friendly, thoughtful, and most of all their pricing and customer service is above reproach! Gagle's is the best in the land!
Greg Esparza jiminez
Recently had out gagles Heating. I called and they were able to get me in the next day! I had no heat and my gas furnace was not working. They showed up on time. You can truly tell the family owned business actually cares about the customers. They aren't just trying to sell you stuff that you don't need. They diagnosed the problem, told me how much it would be to fix it. I am tight on funds and they even gave me a discount! I truly am 100% satisfied and I won't be calling anyone else! Thank you gagles for the true dedication!!
dan villalobos
March 12, 2024
Our only heat pump went out, and we had gotten quotes from other HVAC companies that were 14 k to 15k, Gagles came out quoted me 11k and he was able to get me 4k off. I am really happy with their prompt service and expertise. We have a new unit that works great. My family and I thank you. You have a customer for life.
Michele McKimmy
If I could give them a -0- I would. Worst customer service I have ever received. The owner is rude and disrespectful. I have had them out several times for the same problem and they failed to fix it and then when I asked them to come out again for the same problem I asked about waiving the fee. It is the same problem. The owner accused me of lying and trying to milk the system. I don't have a problem paying for services. I have been in the construction business but if you don't fix it after being there several different times be courteous and don't call your customer names try and fix the problem
Adam Alfa
Amazing service, I bought a new house last year and dang thing didn't come with AC. Not alone did they help with installation but one of the owners walked through what rooms get best air and what doors to keep open. Was best customer service I've ever received. Wish I could give more than a 5
Michael Grainey
I had a wonderful experience with Gagle. They installed a very effective heat pump air conditioning system. They also provided great follow up service with quick response when necessary to resolve some initial operating problems. I would recommend then highly.
Davey Arnold
Gagle's has consistently impressed me with quality work and honest pricing. They have helped repair my aging A/C system and now my old furnace, and didn't push selling me new units. They're my go to for HVAC work.
Scottie Lemmon
July 17, 2021
Update 2- Gagle's came out and connected our gas line the week after we called. There was lots of confusion as to why it has been missed. I'm glad we found the issue sooner, rather than waiting years to buy a gas stove and having no gas! Update-Gagles also put in a gas line so we could install a gas range. When we bought a gas range a couple months later, no gas was coming out of the line. We called and asked them to come out and figure out the problem and made an appointment for a week later. In the meantime I went into the crawl space and found the job had not been fully completed. They ran a line under the house to the range, but it was never tired into the gas line. I will update again later with how this is handled. We had Gargle's come and install the works. A new furnace, AC unit and thermostat. After getting 5 different quotes they came in with best offer and had good quality products. We appreciated that they were clear about what was included and we never felt like we were being up sold. They were very knowledgeable and patient while we had to wait for our electrical panel to be upgraded to fire up the AC unit. So far everything has worked out well and installed clean. I would recommend them to friends and family.