Hillside Plumbing, LLC
Review Summary
- Positive attributes: Professionalism, excellent work, friendly team, effective communication, responsiveness, reliability, fair pricing, and excellent value.
- Specific examples: Solved complex issues, provided detailed explanations, followed through on commitments, and offered creative solutions.
- Customer satisfaction: High recommendation, repeat business, and expressed willingness to use them again.
- Key personnel mentioned: Kraig, Shane, John (owner), Marcos, and Dustin.

Reviews
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(47 reviews)
Jimmy Vaughn
We have used Hillside Plumbing for all of our commercial plumbing needs and will continue to do so for many years to come. They have a friendly team, are professional, communicate effectively, they follow through on commitments and their work is excellent. They provide amazing service and excellent value. Thank You so much for your continued partnership!
Callie Forest
Amazing experience with Hillside Plumbing. At first, they were supposed to come by and just check out our water heater and see what was wrong with it. They explained in detail to me the issue and were very nice! Then I got a call after they left and they got the parts and were willing to come back and fix it the same day! Super fast and really great people. Great customer service. Thank you so much!
Elizabeth Wiley
I highly recommend Hillside Plumbing. Kraig and Shane are fantastic. Very patient and answered all my questions. John the owner was great to work with when he came to look at the project. He took his time and worked thru concerns I had and found a workable solution. Fair pricing and excellent work!
Ashley Holland
This company actually takes the time to figure out the issues! I had a new construction home and a tub that was not filling up with hot water. Would lose water pressure. The plumber that installed the tub said it was due to two flakes of sediment. He left and would not return my calls. I called Hillside Plumbing based on their reviews. I 100% see why they have such high ratings. Kraig and Marcos came and made sure the faucet did not have a defect. They thought it was the water tank and called the owner, John. John had the tech's call the water heater company. They were on hold for 15 minutes! They ran through all the trouble shooting with the water tank company. It was discovered that a valve was defective. The ordered a replacement valve that is covered under warranty and will be back to replace it. This has been a nightmare for me over the past 3 months. The techs were professional and really enjoy what they do. That seems to be a trait that is lost now days. I will be using Hillside Plumbing for all of my future plumbing needs if I need them. Hoping I won't, but if I do this is the company I will use.
Kalia
John is an amazing individual who thinks outside the box! He is trustworthy and honest, 2 traits that you don't find in many people or businesses these days. He was willing to take a look at a 'home grown' older Lennox unit (Complete Heat) and make modifications to make the water heater work with the existing air handler. Highly recommend.
Christopher Torgersen
They came when they said they would, charged what they estimated it to be. The real bonus is that they were good people. I hope I never have to call a plumber again, but if I do, Hillside Plumbing just earned a lifelong customer. Thanks again!
Ed Bible
Hillside Plumbing has been very responsive and competent, very happy with their work. Both John and Dustin have been out to take care of our plumbing needs. Ed B. Hidden lakes Condos
David Ruiz
We recently started using Hillside Plumbing, and their response times have been excellent. Their communication has been clear and reliable, which is rare among many plumbers. Their pricing is fair, and we will continue to use their services for the properties we manage.