Rescue Rooter
📍 Salem, OR 97301 📞 (503) 371-1555
4.3 (10 reviews)
Plumber
Review Summary
- Positive: Technicians praised for professionalism, helpfulness, thorough explanations, and thorough work. Specific technicians mentioned: Aaron, Dave, Kesa, Wilson, Vanja, and Tyler. Some reviews highlighted excellent customer service, COVID-19 safety measures, and reasonable pricing.
- Negative: One review reported a negative experience with miscommunication, a late arrival, and a failure to provide the requested service. Other negative reviews mentioned scheduling issues, non-local service, and wasted time.
Reviews
View All on Google4.3
(10 reviews)
5 ★80%
4 ★0%
3 ★0%
2 ★10%
1 ★10%
Tom S.
Aaron and Dave were extremely professional, helpful, and personable. They meticulously maintained safety standards regarding COVID-19. Masks and distance, even "booties" on the drain auger! They explained every step they were undertaking so I knew exactly what they were doing. I even reviewed the camera so they could show me, in detail, what and where the problems were. Very reasonable for the amount of work done. Got a surprise AARP discount. I will certainly trust them with any future plumbing needs. Can't put a price tag on excellent customer service! Maximum STARS to Aaron and Dave!
Jeanne Collins