Reliable Plumbing & Drain Cleaning Plumber of Philadelphia
Review Summary
Reliable Plumbing consistently receives high praise for its skilled, friendly, and professional service. Customers highlight the company's responsiveness, with same-day service often available. Technicians, particularly Rich and Justin (and Keith and Steve), are frequently commended for their expertise, efficiency, cleanliness, and ability to diagnose and resolve plumbing issues effectively. Customers appreciate the fair pricing, attention to detail, and overall positive experience. The office staff, especially Ms. Joan, is also noted for helpfulness and accommodating customer needs. Reliable Plumbing is highly recommended for various plumbing needs, including toilet replacements, water heater repairs, faucet repairs, and general plumbing work.

Reviews
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(239 reviews)
Lauren Eisenberg
I called Reliable Plumbing this morning about my toilet (it stopped flushing). They sent two guys, Rich and Justin to my house a couple of hours later. They checked out my 50+ year-old toilet saying it definitely needed to be replaced! I am shocked & amazed that right now, 3-1/2 hours later, I have a brand new toilet working perfectly well!! I highly recommend Rich & Justin. They are excellent plumbers— skilled, very friendly and approachable. Their positive attitude and commitment to quality service stand out. And… their price was very fair for the service rendered!
Amy Lewis
My husband and I had an issue with a brand new water heater (installed by another company). Reliable came out the very next day and helped us fix the issue quickly. They were efficient and clean and could not have been nicer! We would definitely recommend them for your water heater needs!
Kelly Ward
I have been using Reliable for that past maybe 1.5 years. Today, I called in for my mother for a faucet repair. She worked with Justin and Rich. I cannot say enough great things about this tandem. They were by far, two of the nicest men you ever want to work with. They were timely, patient, knowledgeable, clean, funny, helpful and professional. I don't usually write reviews, but today's experience is what we needed. Looking for an entire plumbing experience, these are your guys. Thank you gentlemen! I appreciate ALL that you did today to get my mother up and running.
Carolyn Hatten
Excellent Service! I can’t express how grateful I am for the outstanding service I received from Reliable Plumbing! When I first called, Ms. Joan was incredibly helpful. Although she mentioned no one would be available until the next day, she went above and beyond to accommodate my request after I explained how important it was to have the service done on my day off. Her kindness and quick action were truly remarkable. Rich and his partner, who came to complete the job, were professional, experienced, and attentive. They kept me informed with a call an hour before arriving and again when they were five minutes away. Rich was exceptional in diagnosing and addressing my plumbing issue. He didn’t stop there he also took the time to explain a potential future problem due to a crack in one of my pipes. His expertise, efficiency, and attention to detail were evident throughout the entire process. The service was not only top notch but also reasonably priced. Rich and his team left the area spotless after completing the job, which I greatly appreciated. I wholeheartedly recommend Reliable Plumbing for any plumbing needs. Their exceptional customer service and skilled technicians make them a standout choice. I’m thrilled to have found my go to plumbing company and look forward to working with them again in the future.
Linda Tait
Justin and Rich came out and resolved two issues that we never expected. They came out the same day that I called!! To say that they were creative and diagnosed the problems immediately is an understatement. Their work was precise and they cleaned up everything before they left. We were just overjoyed at the level of professionalism that they showed as well as their high level of skill. I hope I don't have any more plumbing issues, but if I do I will definitely call Reliable and ask for Justin and Rich. Thanks Guys!!
Steve
We all eventually are faced with plumbing issues and then we jump on line to find a good service plumbing service. I think the last time had tub issues was more than 10 plus years. Was time to replace entire diverted for my tub. I reached out to reliable plumbing for the job. I can tell you they are the best quality work, on time, and they clean up what's left behind. Anyone who owns an old house like I do and you need work reach out to reliable plumbing for all your needs.
Miguel Rivera
Both of my bathroom and kitchen sink faucets were old and leaking water. Reliable Plumbing responded promptly. Rich did an excellent job in fixing and replacing both faucets. Rich takes pride in his work and the costs were reasonable.
Alex Dreyzin
I had an incredible experience with Reliable! They quickly found a crew in my area, and within just 10 minutes, I received a call. Keith and Steve arrived at the site in under an hour and immediately got to work. In just 40 minutes, the job was completed flawlessly. Their professionalism and efficiency were top-notch. I highly recommend Reliable and give a special shoutout to Keith and Steve for their exceptional service!