John Neill Plumbing & Heating
Review Summary
- Positive: Professional, neat work, quick service, good communication, fair pricing (in most cases), honest, knowledgeable, friendly, good response time, uses quality parts, leaves work area clean, experienced with older homes.
- Negative: One instance of undisclosed service charge leading to a feeling of being overcharged.

Reviews
View All on Google4.7
(54 reviews)
Linda Hrushanyk
June 17, 2024
On the recommendation from a friend, and trying to get a number of plumbers to assist us, we contacted John Neill and am very happy with the work they did. Jak came out with Joe and they were able to do the work within two hours. They were professional and so neat in their appearance and their work. Definitely would use their company again for any kind of plumbing work we would need.
reese125
Called this company to replace my water heater based off the reviews. Joanne answered the call and was very helpful. John called me back in 15 min. Diagnosed the problem. His supplier had one in stock and replaced it in 2 hours. John gave me the price and that’s exactly what it was. You rarely see that kind of customer service. My tenant was thrilled they had hot water again and so was I. Thanks John!
Rachael Higgins
We've used John Neill Plumbing for a few projects- and their team has exceeded expectations every time. They are on time, explain what's going on, and every issue has been fixed.
Benjamin Ayzenberg
Answered call right away, came out same day to convert a couple of pipes to copper. Very professional, knowledgeable, and fairly-priced. Will use again for plumbing services.
Ashley Leoncini
Called and someone answered right away ( which I love) and then John came out to our salon very shortly after. Was honest and fixed the problem with a simple & quick solution. Didn't feel like I was getting taken advantage of like I had with previous companies. He was super friendly and nice and I saved his number immediately for our future needs. Woman buisness owner approved 👍!!!!!!!
Steve FRIEDMAN
Fair and realistic pricing Very good response time Best available parts..not Home.Depot Leaves the home clean Honest and truthful
Thomas Martin
Quickly responded and completed the job quickly but pricing for the service charge was not disclosed upfront. Very expensive for tightening of a packing nut. Felt like I was ripped off at the end of the day.
Kate S.
We've used John multiple times and we've always had nothing but a positive experience. You can get on the schedule quickly, John and his crew are always polite, professional, they work tidy and efficiently and do impeccable work. Their experience in working on old Philly houses shows as they're honest with what things are going to cost or simply can't be done without a large investment-- they keep everything pretty practical and they let you know when things can be addressed later or need to be addressed ASAP which is really helpful as a homeowner. Can't recommend him enough!!