Plumbing Pals
Review Summary
- Positive: Responsive, efficient, professional, friendly, communicative, and provide quality work. Many reviewers praised the team's helpfulness, kindness, and thoroughness. Some reviewers highlighted quick service, next-day appointments, and on-site payment options.
- Negative: Some customers experienced issues with messiness after the job, broken tiles, unexpected charges, and a lack of clarity regarding scheduling follow-up work. Cost was perceived as high by some.
Reviews
View All on Google4.9
(1403 reviews)
Arielle Thomas
January 27, 2025
Had a good experience setting up our service. They answered my call on a Sunday and came out on Monday for hot water tank replacement after ours broke suddenly over the weekend. The guy on the phone was nice and really helpful. The job was efficient and everything seems to be working well. I was disappointed though to come home to a messy job site in the basement and 2 broken floor tile in the kitchen. I was also told we would pay a flat fee over the phone if we paid via check but was charged an additional $60 in taxes in person. The cost was on the high end of what we expected to pay for this job.
Dante Varotsis
February 6, 2025
Had a great experience with this crew. Jay and his team were extremely helpful and efficient in setting up a new sump pump in our basement after it flooded. If I were to ever have plumbing needs again, I would trust him and his team.
Jay Knight