Thomas Parisse & Sons Inc
Review Summary
- Positive: Excellent customer service, prompt, professional, knowledgeable, efficient, and friendly. Often fix multiple issues. Appreciated by customers who prefer small businesses. Quick response times and same-day service. Affordable and don't overcharge.
- Negative: One instance of a cancellation on the day of the appointment due to illness, suggesting a lack of backup staff.
- Mixed: One review mentions concerns about multiple workers potentially increasing costs, especially when using a HomeServe plan.

Reviews
View All on Google4.5
(31 reviews)
Anzalette Muslim
Very nice ppl, just to many workers trying to benefit off one job, Farther, Son and friend which takes all money from my HomeServe plan then some, farther has to come and inspect the job, then son with a family friend to install, Will look for estimates nex time.
Chris Evans
Really outstanding job. There was a lot of dust they just couldn't clean up, but they cleared out all that they could, though I would highly recommend these guys!
TAH HAMPTON
third time using this team and they always give top notch service⦠this time I was even fortunate enough to meet the dad(the owner mr tom) usually one of the sons come ⦠made the call Saturday morning they texted me back within 3 mins⦠came out looked at my hot water tank said yeah thatās done.. made the call to replace it and within 2 hrs I had running hot water againā¦ā¦
Lisa Howard
I found this company through HomeServe. This father and son team provided A-1 customer service. They were prompt, professional and answered any question we had. We used a bigger plumbing company with a previous issue and it was a total nightmare. I will always go with the small business. Bigger companies are about profit. They are about people and great customer service and I truly appreciate that. I would highly recommend.
Gabrielle Wolf
I was referred to this company through HomeServe. Dave and Mike arrived promptly were extremely professional, kind and courteous. After solving my original problem, they noticed another and fixed that. I pointed out another plumbing issue and they solved the third one, too! They did all of this quickly and were extremely nice about it, although the job was bigger than they originally expected. I was already extremely satisfied, then Dave went out of his way to solve an unrelated problem that was of great concern to me. I didnāt mention it and I didnāt ask, he just helped me out of the kindness of his heart. You have a loyal customer now! Service, professionalism and kindness: 11/10. Thank you guys so much.
Rose Tomassi Carroll
Had some issues with my toilet and a friend in the neighborhood recommended Parisse and Sons. They came quickly, fixed the problems, and didnāt overcharge. Also their manner was extremely professional!
Sharon Whaley
Rob came to help. He was fast, efficient, professional and so helpful. So very thankful for his help today. It was affordable. I canāt thank him enough. I had to give 5 stars.
Paola Neruda
These folks cancelled on me the day of the scheduled plumbing job, just a few hours before they were supposed to show up. The reason given was that the tech was ill. Illness happens, but I guess this means that this business doesn't employ enough plumbers to cover for absences. I had to move so many things around in my life to make sure an adult would be home for this. I'll never give them another opportunity to disappoint me. Save yourself the trouble and contact another company...one with a deeper bench of techs.