Beasley Plumbing Inc
Review Summary
- Mixed Experiences: Some customers report excellent service, professionalism, and timely work, praising the quality and value. Others report poor communication, unreliability, unprofessionalism, and inflated pricing.
- Inconsistent Responsiveness: Response times vary greatly, with some customers experiencing prompt service while others face delays, missed appointments, and unanswered calls.
- Quality of Work: When the work is done, the quality is generally considered good and professional.
- Professionalism Concerns: Several reviews mention unprofessional behavior, including tardiness, lack of cost breakdown, and inappropriate comments.
- Emergency Service: Some customers have had positive experiences with emergency services.
Reviews
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(24 reviews)
Wade Massey
Have not used their services. After Cheddar Plumbing referred me to this business, I called them. Answering service very slow, articulated poorly, placed me on 2 long holds, all just to make an appointment. Owner/ operator calls and he does leave a message stating that he'd call back. He didn't. Maybe he is that busy, but the lack of professionalism since first contact leads me to believe that a problem was dodged.
Sharon Posing
We had Beasley Plumbing out for hot water tank replacement and water line cleanup around the laundry and basement. They did an awesome job when it came to listening to what we wanted, coming up with the best recommendation and an estimate. They showed up on time for the job and did an awesome project for us. The work looks neat and very professional. Beasley has done several other plumbing projects for us and all were done right the first time and have remained in good working order - Thanks again for a job well done!!
Digital B
Very professional and customer friendly. Mr. Beasley did an excellent job at a reasonable price. I was recommended his service by a family member and I was very satisfied by the work that he done. I would recommend him to anyone looking for a quality and professional plumber.
John Phillips
I don't know why people are saying this man doesn't respond in a prompt manner but I got to tell you I called him yesterday at 1:00 p.m. He came to my house by 4:00 p.m. and finished the job by 4:00 the next day. All on the fly. All professionally done. I used this service 8 years ago at another location in the borough I live in and he was prompt fast and the work was done properly. Support local businesses like this and don't listen to those saying he does not respond in a timely manner because he does. I called another service that will remain nameless and they still haven't gotten back to me. That's okay I wanted things easy and used Beasley.
nancy worthy
I called at 12:30 pm and asked about getting an estimate for a job I needed done. He said he would be at my house in 30 minutes. At 1:30 pm he called me and said he was 10 minutes away. At 2:08 (almost 40 minutes later) he pulled into my driveway. He spent the next 15-20 minute conducting business in his truck. So he has now wasted 2 hours of my day. He came in and looked at the job. He quoted me $$$$ and upwards??? He didn't break down the cost of what I would be paying for or how he came to that figure. He was completely unprofessional. It was clear from the smell of his breath that he and his partner were 2 hours late because they were having a liquid lunch. And then he proceeded to tell my husband that he doesn't "need" our business! Who says that to a prospective client?? Do not call them! If there were zero stars, that would've been my choice!
Creighton Morack
Call the number on the website because of the multiple 5 stars review. Got an answering service, I am fine with that. It was a little after 8am. I get a return call by 8:30am. Great, this guy is responsive, so I thought. Explain what I would like done, he says I will come out between noon and 4, and I will call a half hour before I come. 3:30 I get a call stating I am not sure I am going to be able to make it today. Don’t make promises you can’t fulfill. 1 star. Don’t waste my time.
Sylvia Smith
Twice Mr. Beasley came same day and saved me time and money. Very professional, work inspected and passed without trouble. Thank you Beasley Plumbing!
Melissa Freiser
Beasley was a true hero today. When I talked to him, I told him it was an emergency and he said, ‘I’m on my way, I will not let you down’. It’s obvious that he loves his profession and cares about quality.