CALFO Home Services
Review Summary
- Positive: Technicians are often courteous, professional, efficient, and knowledgeable, with some customers being very satisfied with their service and recommending them. Some technicians are specifically praised by name.
- Negative:
- Poor communication and follow-up with scheduling and filter installation.
- Damage to property, including a bookshelf and basement wall/ceiling, with no attempt at repair.
- Potential for misleading sales tactics, including pressure to purchase unnecessary services and unclear contract terms (e.g., restocking fees).
- Failure to resolve issues or respond to customer complaints, including ignoring calls and emails from the owner.
- Overcharging for services not delivered.
- Poor workmanship, including leaving exposed sheet metal.

Reviews
View All on Google4.8
(2687 reviews)
Jennifer Becker
January 20, 2025
UPDATE: While the technicians were here doing my prepaid biannual service, they recommended a new filter. โYes, please!โ I said. I immediately paid for ~ $150 for a new filter; I was told I would be contacted the next day & someone would be out to install it, as they didnโt have one in the truck. No problem! Over a week passed & I heard nothing. When I called the company, they sent someone right out to replace the filter, but prior to the time I said Iโd be available. When my husband looked at the unit later, the entire side panel was just left off, sitting on our dryer, hot air blowing out into the basement! We are NOT demanding people, but between these two issues, weโll look elsewhere for our future HVAC service. Buyer beware - I can no longer recommend. Unacceptable. Weโve used Calfo for all of our HVAC & plumbing needs since we purchased our home, & are always satisfied. Technicians are always courteous, professional, & efficient - Ryan & Mason were great today. Many thanks!!
Jenny Ninos
We had our first meeting with Kevin today. He took the time to understand our concerns and provided explanations for his recommendations. He was very thorough and professional in his assessment. Bonus, he was friendly and warm with the whole family, pets and kids included. Very happy with our experience so far.
Kimberly Horne
The only reason for 5 stars was the plumber. He was fantastic and fixed my issues very efficiently and was very nice. I understand the day I called there were a ton of emergencies, was told 6 to 8 they came at 10:40 but at least the came. I called that Friday to make an appointment and it was not scheduled right buy they were courteous and cooperative and got me scheduled and repaired. Would definitely call them again!! I truly appreciate the help and work they put in. Thank you Calfo!!!
Paul Fornear
November 4, 2024