Castle Plumbing Heating Cooling
Review Summary
Castle Plumbing Heating Cooling receives consistently positive reviews. Customers praise Mark's professionalism, reasonable pricing, responsiveness, and attention to detail. They highlight his ability to provide accurate estimates, complete work efficiently, and offer solutions for various plumbing and HVAC needs, including water heater replacement, leak repairs, boiler issues, faucet installation, and tankless water heater maintenance. Many reviewers express gratitude for their helpfulness, especially for a veteran-owned business, and recommend them as a trusted and reliable service.

Reviews
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(16 reviews)
Sarah Marlitt
Mark and Gretchen replaced a water heater for me today and did a great job. Mark provided an estimate over the phone ahead of time and the actual price was very close. Work was done on time and they were respectful of my home. They paid attention to little details, like writing the date of installation on the side of my water heater, and filling out my product registration form for me. This is the second time Mark has done work at my house, and the project he completed a year ago - fixing a leak in my bathtub - is also still working well. I highly recommend Castle Plumbing.
Auldyn Matthews
Mark is a great, down to earth, and reasonably priced plumber. We have an old house in Mt Lebo and discovered water leaking from the back of our bathtub faucet. I’d been so anxious to find a plumber knowing it can be tough in this area to find one who won’t overcharge. Mark came over and immediately gave me 2 estimates, talking me through all the details for both. I felt confident in my decision and he was able to do the fix quickly the next day. I’m so relieved to have found a great plumber!
Kr Ross
I am incredibly thankful for the hard work and quality of work Castle did for us. My boyfriend and I took on an ambitious house project, not fully grasping at first the scope of work or the expense. In the midst of a very stressful time, I was relieved by the friendliness and responsiveness by Castle. Mark often initiated conversations or meetings to plan and schedule, then stuck to the plan. Then finally, did an amazing job installing our new boiler. Truly I am not only impressed but extremely grateful and blessed to have chosen Castle, I will not call anyone else for HVAC related projects. Thank you for your hard work.
Ashley Chang
Mark and his son came out to help me repair and replace my kitchen sink faucet that was leaking inside the cabinet underneath. They were both on time, professional, and did an outstanding job - they were recommended to me by someone else and I would hire them again so I will definitely pass this on to others! Very happy with their work and help at an extremely reasonable price.
Ryan W
My wife called Mark to help fix our leaking boiler which had plagued us for almost a year. Mark came out super quickly, diagnosed the issue, and fixed it same day. Mark and Tim are great Plumbers and are a veteran owned business. Support them and they’ll do right by you. Highly recommend.
maureen mckenzie
We are so very appreciative of these guys and how much they've helped us over the last month. As a young female homeowner, I am often talked down to, ignored, and/or overcharged. It can be hard to get a call back these days let alone to have quality work done at a decent price. They came to our house for a plumbing issue and ended up also installing a stove that was delivered without hook-up because of that company's mistake. We would have had to get through the Easter weekend without a stove if it wasn't for them. Within probably 2 weeks, I had to call them again for a separate issue and sure enough, they helped us quickly and kindly. Calling Castle for services feels like calling family for help. They will always be our trusted go-to and we're grateful to have them around!
Charles Angemeer
Mark installed a tankless water heater ten years ago- completely reliable. Received an error message from the machine. Called Castle, left message after hours; I received a text message and follow up call within three hours. Mark was here next morning to resolve the problem. Professional and reliable.
Denise K.
EXCELLENT Company!! I am so happy I gave this Company a chance! I found my new plumbing & HV/AC GO TO! Mark & Tim are OUTSTANDING!! They are EXTREMELY honest and do WONDERFUL work!! In addition, Mark is a veteran... Again, thank you for your service!!!