Davey Plumbing LLC

I put in a call to Davey Plumbing for a small job, replacing kitchen faucet. Sometimes it's hard to get help for a small job such as this. My call was promptly returned by Maureen, who was very friendly and helpful. She scheduled me for 10:00 that morning. Craig arrived promptly at 10:00. He assessed the job, explained to us what needed to be done, and started to work. Our plumbing is old and it was difficult to remove old faucet, but he had all the proper tools. He replaced our faucet and installed new valves leading to the sink to prevent future problems. He finished within the hour and it looked beautiful. He was courteous, helpful, friendly, and explained everything in detail. Price was more than reasonable and he didn't try to talk us into doing more than needed. I would definitely recommend this company and have them return anytime I have a plumbing problem. I prefer to work with a small company who truly cares about their workmanship and performance.

Take note that the good reviews are all old! I contacted them on a Monday and described “in detail” the job I needed done and that it was a VERY time sensitive job. On Wednesday they sent their man out and he spent over an hour reviewing the job with me. He estimated to be about $10,000 and I said that was a lot more than I was expecting but it was perfectly fine because the job needed to be done ASAP. Not hearing from them for two days, on Friday I called them and they don’t answer! However late in the day on Friday I get an email saying they’ve decided not to do the job. Now I’ve lost an entire seven days because it’s the weekend and I can’t call anyone else and this job as I stated is extremely time sensitive. To have one of their office ladies send me a short email after wasting a week of my time for a $10,000 job instead of having someone in management call and express their regret and apologize for wasting a whole week of my time… Very unprofessional. As my mother always used to say “if the rolls arrive at the table and they’re not warm you can tell the foods gonna be lousy too.” I’ve never found her to be wrong yet! I own multiple rental properties in the city and my business partner owns many more. I originally recommended Davey plumbing to him because on my initial call the ladies in the office were so nice. Well… Lesson learned.