Fagnelli Plumbing Heating & Cooling

Fagnelli plumbers are the best. They have been extremely helpful in figuring out some of my most complex plumbing problems. On one occasion they even came to the house made a quick adjustment and I was surprised to find they did that as a complementary service. Their plumbers are very well trained in the latest technology and I cannot recommend them more highly. If you want great plumbers, call them. They’re very attentive and supportive. Furthermore, their plumbers are great guys.

Benito was great - efficient, straightforward and personable to boot. The crew with him were very professional, with a sense of humor.

Banito and Devin came out to fix a water hammer issue we could not figure out. They did and fixed it. Very professional. Highly recommend.

Fagnelli Plumbing did exceptional service. We had been searching for a reliable plumber. Someone who was honest and reasonably priced. We had had some major flooding and sewage back flow into our basement after the excessive rain last month, and we had so many bad experiences with other plumbing companies that came out. Every company had a different "solution" to the problem and none of it made sense. They came out to run a camera through our sewer line and diagnose the exact issues. They was thorough and informative and showed us on the camera exactly what was going on. Then we agreed on what needed to be done, and he provided a very reasonable quote. Within two weeks, we had a team out here putting in a check valve. The crew that came out to do the work was on time, extremely professional, and they did great work. They handled everything from the permit to the inspection. Honestly, we didn't have to lift a finger, and everything is in working order again. Thank you!

Benito was extremely helpful, explained everything thoroughly, and gave detailed next steps and timelines. Excellent service! -Bucks

I've used this company for residential purposes many years. They provide outstanding service. Super friendly and courteous.

The repairman who came was very professional, and I would recommend him to others.

If I could get away with posting without giving them any stars at all, I certainly would! Highway robbery and, in my opinion, elder abuse by taking advantage of the older population! My mother and father in law have used them for years. They installed a new A/C unit a few years back while my father-in-law was dying from lung cancer. There were issues from day one of them installing the unit and they charged them for the repairs to fix THEIR installation. Because my mother-in-law was so overwhelmed in taking care of her dying husband and trying to keep him as comfortable as possible, she agreed to everything they recommended and charged her. In addition, she was stuck paying a plasterer and painter to fix the damage caused by their mistakes. They did their annual inspection of the A/C not longer than a month ago and told her the unit was in good working condition. The unit stopped working completely within the next few weeks. They came to inspect and evaluate the problem, of course charging her for the call. Promised to get right back to her but did not. After living in a 100 degree house for 3-4 days, she followed up with them. The owner would not give her any information and told her she would need to speak with the technician. The technician told her the compressor was broken and would need to be replaced at the cost of $3,700 even though the compressor itself is still under warrant and they would not even order the part until she paid them 50% of the estimate. I reached out to two other HVAC companies and was quoted $1,500 from one and a rough guestimate of $1,000 from another one. Both of these companies are reputable and have been servicing my HVAC needs for years. The thought of how much money they have taken from my in laws over the past six or seven years makes me so angry! I was glad to read that the BBB is already aware of their less than honorable practices. I will be registering another complaint as soon as I finish this post. As well as looking into reporting them to the Contractors State Licensing Board. The only good thing about this company was their secretary...she was kind, helpful and went over and above to get me the paper work I needed. i highly recommend looking elsewhere for you HVAC and Plumbing needs!