Mr. Rooter Plumbing of Pittsburgh
Review Summary
Mr. Rooter Plumbing of Pittsburgh receives positive reviews for:
- Prompt and professional service: Technicians are praised for quick response times and professionalism.
- Effective problem-solving: Plumbers successfully diagnose and resolve various issues, including hot water heater failures, sink and toilet repairs, drain backups, and sewer line problems.
- Knowledgeable and communicative technicians: Plumbers explain issues, options, and preventative measures.
- Upfront pricing: Customers appreciate clear and transparent pricing.
- Cleanliness: Technicians clean up after completing the work.
- Specific Technicians Mentioned: Ryan Ott, Chuck, Gabriel Vasquez, and Brian are highlighted for their excellent service.

Reviews
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(2402 reviews)
Mark Palmer
December 28, 2024
Bryan Bell: Did a fantastic job 👏. Our Hot Water Heater Took A Die, On Christmas Day Of All Days. I thought the pilot light went out on the Hot Water Tank. He was able to fix our Sink in the kitchen, and our Toilet for our Main Bathroom Down Stairs Main Level of our house because it was not filling up with water. He order the Hot Water Tank yesterday, so we had to wait for the Hot Water Tank the Next day which is December 27TH, 2024 to be sent to the shop wherever Bryan Bell had to pick up the Hot Water Tank at. So my guess it took over a 8 hour job to finish this job, and I Thank You for your service. From Mark A. Palmer.
Dianne
February 5, 2025
Spot on and professional. We could not have asked for quicker or more professional service. Ryan Ott was our service professional and he did an awesome job. If I ever need service again, Mr. Rooter Plumbing will definitely be the one we call. (Erie)
Brittany m
Chuck came out to our house on an emergency call on a Sunday. Our drain was backing up into our bathtub. He was prompt getting to us as soon as he was available and immediately identified the issue. He worked quickly to get everything running correctly and was able to resolve the problem. He was very polite and cleaned up after the job was done. He was also able to answer all of the questions I had throughout and provided me with an estimate on the spot. I was very pleased with his work and am happy to have a smooth running drain again!
Marcus Gill
Gabriel was dispatched to my house and resolved my issue very quickly. He was very knowledgeable and laid out all of our options and even presented ideas on how we could prevent this down the road. Would recommend Mr rooter and Gabriel. Thanks again.
Adam M
Gabriel Vasquez was the plumber that Mr. Rooter sent our home. We were experiencing water in our basement. Gabriel was extremely personable and immediately made my wife and I feel at ease. His professionalism and knowledge assured us that we made the right call using Mr. Rooter. He diagnosed the problem and explained the why not just the what. Once he started working he maintained such an easy going manner and again left us feeling that we made the right choice. I would recommend Gabriel and Mr Rooter to anyone needing a plumber. Thank you for your up front pricing and the experience. You turned what was a bad situation into a solved problem and earned a customer for life!
Brenda Conn
Gabe was awesome. He took his time to explain everything he was doing and looking for to ensure the safety of our septic and future problems. He also gave pricing from least to greatest. This company works for their clients and not to take your hard earned money. Thank you Gabe for your patience and knowledge. Brenda
Casey Ruckert
Gabe Vasquez was very helpful. He talked us through everything he was doing and showed us how much damage our outside pipe was to the septic. They were able to come out the next day to replace it. We will definitely call Gabe again in the future for any plumbing issues.
Greg Marks
December 4, 2024
We had a clog in our main sewer line that was backing up into our laundry room. Brian from Mr. Rooter was able to come out and determine that our pipe was disconnected from the sewer tap. After the excavation work was done, it was determined that the previous company (work done long before I bought my house) didn't install the pipes the correct way. They had one pipe going uphill and used cement to seal everything together. When the Mr. Rooter team was done, it was clear that the job was done correctly and not something we'll have to worry about again.