Restano Heating, Cooling & Plumbing
Review Summary
Restano Heating, Cooling & Plumbing receives generally positive reviews, highlighting:
- Positive Experiences: Professional, knowledgeable, friendly, and polite technicians; efficient and timely installations; clean work areas; good communication; and satisfaction with the final results. Specific praise for technicians like Austin, Perry, Paul, Jeremy, and Frank.
- Services: Furnace and AC replacement/repair, water heater installation/repair, and plumbing services.
- Customer Service: Some customers appreciate the owner's involvement and the service plan.
- Negative Experiences: Poor communication, delays in ordering parts, and billing issues.

Reviews
View All on Google4.6
(34 reviews)
Jack Cambest
June 6, 2019
Late last summer my 20+ year old A/C condenser coil began freezing up. Then in Winter my furnace, which was just as old, began making strange noises. So in the Spring, I called 4-5 local cooling & heating companies to get estimates for repairs and/or replacement. After much research, I chose Restano Plumbing, Heating & Cooling in Plum Borough to completely replace the whole system with a new high efficiency Carrier system. The old units were at the end of their lives and the new one is 15% more efficient. Restano scheduled the installation just a few days after I call them - a good reason to choose Restano since other companies were weeks behind. Restano's installation team showed up at 7:00 AM and began work immediately. There were five technicians involved and all were very professional, knowledgeable, friendly and polite. They put me at ease right away by answering all of my questions and the entire job was completed by around 1:30 PM. During the install, the techs kept me well informed of their progress and involved me in decisions about pipe and duct placement. Lastly, when the job was finished, they left my basement cleaner than before they started. I am 100% satisfied with the results and love the new Carrier system, which by the way works perfectly with my smart thermostat that I had previously installed. I am also happy with the total cost and would highly recommend Restano for any heating and/or cooling job.
Rebecca Horandt