Rick Hartman Plumbing Inc

My original plumber bailed on my project to convert from a power vent gas water heater to a hybrid electric. Reached out to many plumbers and Rick Hartman came through. The original quote was $595 which I thought it was a great deal. I sent the pictures of the current set up and everything was ready to go. Then the technician came through and said it was more complicated and request to delay the project by 2-days. Then on the day, they requested another 2-days due to staffing. Also since it was more complicated, they wanted to change the pricing to labor hr + material. On the day of the work, the first technician showed up at 9 and the second technician 9:30. It was a two man job since the 65 gallon hybrid is heavy. So the final bill was ~$1000, 4.75 hours + ~$215 material. The physical work was done at 1:35 pm. I am not surprised by the invoice amount but did not get a list of material used. In short, if you have a simple water heater replacement at the flat rate, I think Rick is a great resource. Included pics of the draining pan and the piping. I supplied the expansion tank, pvc 3 inch cap and draining pan. <UPDATE> The owner contact me and provided an updated material list and cost. Other than the traditional markup, the material cost is reasonable. After using the unit and the installation for a couple of days. The condenser tube was cut too short and does not reach the floor drain. No job is perfect.