United Plumbing & Mechanical Inc
Review Summary
United Plumbing & Mechanical Inc. receives consistently positive reviews. Key strengths include:
- Prompt and efficient service: Quick response times, including same-day service and emergency calls.
- Professional and knowledgeable technicians: Technicians are described as skilled, friendly, and able to explain the work.
- Excellent customer service: Polite and helpful staff, clear communication (texts with arrival information), and willingness to answer questions.
- Reasonable pricing: Competitive prices with no hidden costs.
- Reliable and trustworthy: Work is completed well, on time, and with attention to detail.
- Highly recommended: Many customers express intent to reuse and recommend United Plumbing.
Reviews
View All on Google4.8
(127 reviews)
Daniel Fleming
John and Josh were amazing. Provided outstanding service on a Sunday for a medical office I manage. I now have them on speed dial. Thank you for saving the day.
Becky Summerhill
John was awesome. He assessed the problem and fixed it promptly. I will definitely use them again & recommend them to others. Thank you
Eric Pillow
They dispatched someone to my home very promptly. He took care of the problem in a very professional manner. Great service!
Doug Thompson
Rickey Joyner was on time to the appointment, efficient, and got the job done well and on time. Shower works great. He was nice and cordial and easy to talk with, and didn’t mind talking and explaining to me what he was doing.
Robert McCaffery
I've used United Plumbing for a few jobs in my home. I really enjoy working with them and would recommend them to anyone. When I called for assistance, I got a real person on the phone. They were incredibly polite and helpful for scheduling service. Before anyone arrived, I received a text that they were on the way along with information about the rep coming to work. The reps arrived on time and are super cordial and friendly. They were knowledgeable and worked quickly. They were able to resolve all my problems in a professional manner and at a reasonable price. Top notch plumbers!
angie stephens
Our pipes busted today and by the time we started calling plumbers it was getting to that 6:00pm and we just knew that getting someone out that late would be very hard. We called United Plumbing & Mechanical and they never hesitated! They quickly got my information and was at my house in less than 30min. The job was done very quickly! Of course I had tons of questions bc this was our first ever busted pipe line and John whom was doing our repair was very sweet and answered all of them! If you ever need anything done I highly highly recommend them!
225 Lock
I called early afternoon and they came out the same day to give estimate on replacing fresh water line from the meter to the house. United was the 4th plumber I had come give estimates. Rockie was knowledgeable, professional, easily understood my situation, & was fine with any changes I wanted. Not only gave the best price but gave an option to save me even more money. Wait time is everything with plumbing issues so I was very pleased when they came out sooner than expected both for the estimate and when the work started. Work was completed in 1 day. I can barely tell my yard was dug up after completion which saved me even more money without needing to put new sod down. The price was exactly what was quoted, no hidden or additional costs. I own rental properties and I'll now only use United for all my plumbing issues!
Rob Schafer
EXCELLENT service!! Timely, professional, courteous and flexible. I couldn’t have asked for more!