East Tennessee Rooter & Plumbing
Review Summary
East Tennessee Rooter & Plumbing receives consistently positive reviews. Key highlights include:
- Prompt and Efficient Service: Often able to provide same-day service and arrive on time.
- Professional and Knowledgeable Technicians: Technicians like Mike and Ryan are frequently praised for their expertise, patience, and cleanliness.
- Reasonable Pricing: Customers consistently mention fair and reasonable prices.
- Excellent Communication and Customer Service: The office staff is courteous, and technicians explain the work performed.
- High Recommendation: Customers highly recommend the company and express their intent to use them again.
- Quality Workmanship: Repairs are completed efficiently and effectively.
Reviews
View All on Google4.9
(45 reviews)
Sean Miller
March 2, 2025
Had the inside main shutoff explode and flood the house. It's a cheap plastic one Clayton Homes uses (my house is only a couple years old). Mike came out and replaced it with an actual brass shutoff and then looked into my low water pressure and discovered it was only at 25psi and the PRV was shot (which was a not very old Sharkbite fitting) he replaced that as well for a very reasonable price considering it was short notice and on a weekend. Thanks Mike and Company.
Brian Burkett
Had a water leak I couldn't find. Ryan came out, found the leak, fixed it within 15 minutes and the cost was very reasonable. Very Professional and did an excellent Job!!! I would easily trust them in the Future and Highly Recommend!!
Dorene Catu
Everyone was amazing from start to finish, The lady in the office was very courteous, they were able to get to me the same day. Ryan was the technician that came out he was very knowledgeable, very patient, very clean, and stayed until the problem was resolved. Thank you so much I would highly recommend
Nancy Tarrant
I highly recommend this company. All the service guys are so nice and knowledgeable. They always come out really quickly.
Dail McCoy
They have done a great job each time I have used them. Highly recommend.
Cynthia Caton
These guys were wonderful! They arrived sooner then expected, assessed and rectified the issue, promptly and efficiently. Both gentlemen were courteous, friendly and professional. They even wore covers over their shoes when entering the house. We will definitely call on them for any future issues, and highly recommend their services.
Lisa Hatfield
We had a pretty big water leak out in the yard and got this company‘s name from our friend. I am so glad, because they were professional, fast, and helpful! I am sure it is not always possible, but today they were able to get over to our house on the very same day, investigate the situation, and do the repair. Ryan and Van arrived right on the estimated time, they were very courteous and explained everything they were doing, showed us what all they found in their investigation, and explained the details of the repair. The charges were quite reasonable, as well. Thank you so much!
Teresa Goodin
Finally! FINALLY found an awesome plumbing company! Called this morning and they showed up on time! Ryan was such an awesome professional I just have no words! He was very efficient in his work and knowledgeable of the questions I had. I have a few other things I need to have taken care of and you can bet I will be calling on these wonderful people! Just knowing I now have a company I can trust and rely on is such a load off my mind! Thank you East TN Rooter & Plumbing and many thanks to Ryan.