Chattanooga and Battlefield Plumbing
Review Summary
Chattanooga and Battlefield Plumbing receives overwhelmingly positive reviews, with customers praising their:
- Professionalism and Skill: Technicians are described as prompt, thorough, knowledgeable, and efficient in their work.
- Excellent Customer Service: Staff are friendly, helpful, and communicative, with some reviews highlighting the owner's personal involvement and attention to detail.
- Honesty and Trustworthiness: The company is seen as providing honest assessments and cost-effective solutions.
- Responsiveness: While some experienced scheduling issues, many customers report quick response times and emergency service availability.
- Cleanliness: Technicians are noted for leaving work areas spotless.
However, one negative review cites significant scheduling problems and unreliability.

Reviews
View All on Google4.5
(129 reviews)
Annie Moore
We have used Chattanooga and Battlefield plumbing twice and both times have been exceptional! We replaced all our plumbing the first time we used them and they were prompt, thorough, and left our house spotless when they were done! We recently had a disposal backup issue that needed some attention. Billy and Martin were amazing! They were kind and very informative with what they were doing and why. Our dogs loved them too! We will use this company for all needs in the future!
Jan
Five stars! Chattanooga and Battlefield Plumbing truly exceeded our expectations. The owner, Chris, personally came out to handle an issue, and I can honestly say he is one of the most respectful, calm, and hardworking people I've had the pleasure of meeting. He made sure the job was done perfectly and provided exceptional customer service throughout the process. If you're looking for trustworthy, skilled plumbers, don't hesitate to hire Chattanooga and Battlefield Plumbing. A company run by such amazing owners deserves every bit of praise! Highly recommended!
LAN Party
Never would send anyone out or honor a single scheduled time, every time they scheduled with us it had to be cancelled the day of. We were going weeks without showers at this point and called a different plumber who was able to show up the next day no problem. They'll act like you're the problem and you're the one without schedule availability even though they will cancel your scheduled appointment several times before they have time to get around to you. You're better off not relying on BBB scores and just calling someone like Metro, if you're having any sort of urgent problems. I think they want you to pay the emergency or overtime money to get a simple appointment, so they'll give you the runaround until you do.
Todd & Stacey Breitmann
Ian was great! He called me 15 minutes before he arrived, as requested. He was courteous, professional and did a great job troubleshooting the issue. These guys are my "go to" for responsive, trustworthy care for my plumbing needs!
Philip Middleton
I am building a detached garage that I had Chattanooga & Battlefield Plumbing bid the plumbing. They had Steve come out and look at the property. He was very informative as to what needed to happen. Since I still needed grade and concrete work my project experienced delays. The office staff, specifically Banitta called me every week to ask if the project was ready for them. This went on for a few months. Once I was ready they had a crew come out and run water and sewer lines to new building. They worked well with my concrete contractor and builder to make sure the plumbing was exactly where it needed to be. I later found out that Steve was the previous owner so that made me feel I was in good hands. If that wasn't enough, I found out that Chris, one of the workers on my project is the current owner. His attention to detail, making sure I had the proper "fall" and understanding everything they were doing was more than I expected. I highly recommend them and will be using them anytime I need a plumber. Thank you Chattanooga & Battlefield Plumbing for owning this piece of my project.
Glen Wolinsky
I have used the services of Battlefield Plumbing several times over the past 6 or 7 years to repair leaks that have occurred at my house (over 23 years old). The first time was at 9 pm and I had a leak from an outdoor faucet. They arrived about 90 minutes later (I live WAY out in the rural part of the county), made the repair. Even though it was well after hours and they were charging after-hours rates, it was still VERY reasonable. Over other incidents, the office personnel and the service personnel were always friendly, helpful, and (most importantly) honest and upfront with all information on my repair and always helped me find the way find least expensive solution to resolve the issue. Today, I detected a leak in the late morning. I called and they said that they had a full schedule but would try their best to find a crew to come out when they finished a current job. Bonita and Katrina in the office were very friendly and helpful as I'm sure they could sense my desperation since the water had to be shut off to stop the leak. Shortly after lunch, they called to say that a crew was on the way. Mitchell and Jonahan arrived around 3:30 and after checking in with me went straight to work. They had it repaired in just under an hour and delivered the failed materials. They were friendly, professional, and took time to explain to me everything they did and why. I've never had a bad experience with them.
Nacho Quad
August 17, 2022
We’ve used Chattanooga plumbing several times over the years. We’ve always received professional and prompt service. Recently we had to have a new water heater, the tech had the old one out before I knew it and new one installed quickly. He cleaned up behind himself and even reinstalled my laundry tub sink. The pricing is about the same as the other companies but the service is why I still call them when I need them.
Erika Benford
This company is the real deal - I’ve worked with them multiple times, they are fast, thorough and don’t over sell AT ALL. They have really great customer service and they are all just super nice to work with. I had my entire pipe system back up and they came ASAP and fixed the issue with a hydrojet clean. Another company had told me I needed to replace all the iron pipes!! Battlefield saved me with a more reasonable recommendation and I haven’t had any issues since! Highly recommend!