East Brainerd Plumbing & Heating
Review Summary
Mixed reviews. Some customers report prompt, efficient, friendly, and reasonably priced service, with specific praise for Jacob, Dan, and Ian. Others report unprofessional and rude behavior, billing errors, and poor communication, particularly from a female employee, and a misdiagnosis of an issue. Some customers also report a lack of accountability and disrespect.
Reviews
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(38 reviews)
Nina Watson
Completely unprofessional and rude. Mailed our bill to the wrong address for 6 months and then wanted immediate payment, threatening to add 15% interest. Would not recommend them based on our customer experience, unless you like to be laughed at and mocked while you’re trying to set up a payment plan.
Chalmus Prater
We have used East Brainerd Plumbing since Mr Lewis started the business many years ago. They are prompt, efficient friendly and priced well. They go out of their way to get the job done. We highly recommend them.
Marilyn Bishop
Highly recommend this plumbing company for all your needs Jacob was so professional and prompt and showed us what the issue was before, gave us a very reasonable quote and showed us afterwards the work and cleaned up. Definitely Jacob at East Brainerd Plumbing is going to be my go to plumber.
J Bier