Plumber Near Me

Royal Flush Plumbing

📍 6234 Perimeter Dr, Chattanooga, TN 37421 📞 (423) 933-3390
4.3 (27 reviews)
Open 24 hours
Plumber
Septic system service

Review Summary

Royal Flush Plumbing receives generally positive reviews, with customers praising:

  • Responsiveness and Timeliness: Quick response times, same-day service, and on-time appointments.
  • Professionalism and Expertise: Accurate diagnoses, efficient work, clear explanations, and thoroughness.
  • Honesty and Fair Pricing: Avoiding unnecessary replacements and offering reasonable rates.
  • Friendly and Courteous Service: Positive interactions with technicians.
  • Good Communication: Keeping customers informed about the work.

However, there are also negative reviews:

  • Poor Communication and Follow-up: Issues with returning calls and addressing problems promptly, leading to customer frustration.
  • Unreliable Appointments: Missed appointments and failure to respond to calls.
Royal Flush Plumbing thumbnail

4.3

(27 reviews)

5 ★81%
4 ★0%
3 ★0%
2 ★0%
1 ★19%

Shai Rittenhouse

We called them this morning about our pressure reducing valve and they came out within 1 hour they were here and took a look at our prv and fixed it without having to replace it or anything!!! We had already called a different Plumber through our home warranty company and they came out and told us that the whole system had to be replaced because it wasn’t working correctly!! Royal Flush came out this morning and said that was not the case that they just needed to adjust it! He did it in under 5 minutes and was honest about the work he had done!! They are friendly and courteous and wonderful guys!!! We will be using them for any other needs we have!!!!

David Olds REI

Anthony and his team did an amazing job replacing a sewer line at one of my rentals that was backing up and they did it in a timely manner as to not inconvenience my tenants. Super job that was priced right and they corrected the issues the previous plumbers caused. When I went to the site, the technician took the time to explain exactly what they were doing, what obstacles that had to overcome and when they would be complete. Great job guys.

Ditty Lee

To begin with, Royal Flush Plumbing answers the phone with a real live human being! Then they scheduled someone to come out the very next day! Not only did they show up on time they were friendly and worked quickly and efficiently and even cleaned up after themselves. They communicated very well when showing final details of their work. Their rates were reasonable. I would definitely call Royal Flush Plumbing back for any future plumbing needs. Thanks For going above and beyond! I Highly recommend them!

Amanda Hennessee

Mr. Phillips came out and was very patient while we waited to hear from the home warranty company. He explained everything he was doing and why. I really appreciated his courteous behavior and prompt action to get our toilet working again. I called other companies that couldn't come out for 5-10 days but he came the same day! EDIT: the problem came back in less than 24 hours. I have now tried for 3 days to get this company to contact me regarding this and they will not respond. The woman who answers the phone just says things like "Oh I'm so sorry. I'll call the owner again" and "Wow they still haven't contacted you?" I am incredibly disappointed. They took $375 to do a job that isn't right and refuse to call me back about it. I was assured the owner was coming Monday. Its Wednesday and no word at all, just sitting here waiting. Very frustrating. EDIT #2: Finally got a call Wed night around 9pm from Anthony. I felt his explanation for it taking longer than promised was reasonable. He and Justin came out last night (Thursday) and found the actual problem after hydrojetting and using a camera (pipes not pitched properly) and we are scheduling to get that fixed. PROBLEM SOLVED! Thanks guys

Hardlucklife McKenzie

Had used them previously and reached out for my mom who has a leak in her basement to see if they could assess the problem. Picky about who I bring around my mom and don’t want her be taking advantage of. The representative called to remind of appointment the day of more than an hour in advance then showed up on time. Did not take long to diagnosis the problem ( hole in worn tub) and the very quick diagnosis and estimate was explained clearly with no attempt to confuse us. Currently helping my mom look for a tub because we do plan to hire them for the tub installation in the near future.

Susan Kennedy

Fast response to an emergency leak in the kitchen. Jason identified the problem and purchased a new faucet for me and installed it. Later in the week, the disposal stopped working, and Royal Flush dispatched Charles Phillips, who diagnosed and repaired within 30 minutes. I’ll refer friends for fine service from this business.

Farrah Flynn

We had a clogged sewer line and I called Royal Flush. The plumber, Chase, came out the same day and diagnosed our problem. He did a very thorough and professional job. We would highly recommend Royal Flush for any plumbing issues you may have!!

Robert Westfield

They was supposed to show up at my house, to do the job, and never showed. Then I tried to call to see if they were behind, and they don't answer. It says 24 hours, but you can't even get them to answer the phone, and I've called multiple times. My warranty company even called and left messages still no response. Very poorly managed.