Mac Plumbing Heating & Air

Mac Plumbing Heating & Air receives overwhelmingly positive reviews. Customers praise their:

• Responsiveness and Speed: Quick scheduling, fast arrival times (sometimes within minutes or an hour).
• Professionalism and Friendliness: Technicians are described as friendly, professional, informative, and helpful.
• Communication: Providing information on the process, what to expect, and using features like text notifications with arrival times and tech photos.
• Quality of Work: Thorough work, explaining issues, and cleaning up after themselves.
• Reasonable Pricing: Providing fair quotes and not trying to upsell unnecessary items.
• Positive Office Staff: Described as kind and helpful.

A negative review mentions a costly service call that did not resolve the issue and a subsequent charge for a follow-up visit.