AA Plumbing and Drain Cleaning

STAY AWAY . BEWARE !!!! II WAS CHARGED OVER 2,000 TO FIX MY BATHROOM. BRIAN SANDEFER TOOK MY MONEY, LEFT BATHROOM IN SHAMBLES . NEVER HEARD FROM HIM AGAIN. IGNORED PHONE CALLS AND TEXTS . HES VERY UNPROFESSIONAL. I DIDN'T HAVE THE MONEY TO LOSE . WANTED CASH ONLY !!!! PLEASE STAY AWAY !!!!!! HE SHOULD BE ASHAMED OF HIMSELF !!!!

Brian the owner of AA plumbing and drain cleaning, made my entire experience with his company and crew outstanding. It started with my initial phone call to schedule an appointment; just talking with him made me feel very calm. As a woman, I was concerned I may get ripped off because I didn’t understand plumbing issues; but he explained to me exactly what had to be done, step by step and performed the work exactly as he had told me they would. I must give a special shout out to Neil, the guy who dug up my yard for the new sewer line installation, he made a perfectly straight line from the sewer opening to the house where the pipe connection was, over 300 feet. I was so impressed with his excellent work! Everyone who worked on the job treated me with the upmost respect and made me feel like I was a valued customer. They also passed First Utility Board’s inspection with flying colors. Overall, I was extremely satisfied with the work, the clean-up, and the cost was less than I anticipated. I will definitely recommend to my friends if asked and will use them again. GREAT COMPANY! Hard working people! Rita Walker, Knoxville, TN - work completed August 9, 2018

Booked them to do a very basic job and they couldn’t do it. Collected money, made an excuse to not complete the work and left an unfinished job for me to deal with. I booked another company the next day, took them less time, and they completed the work for 50 dollars cheaper. Downside, I’m out 225 dollars, upside, I know never to use this “company” again. Most unprofessional experience I’ve ever had, ok people just can’t do the work and they didn’t seem to know basics.

DO NOT HIRE THIS COMPANY! We asked them to come and check out our plumbing pipes underneath our house for leaks. They came but did not tell us there was a service charge. Charged us $147.50 for 10 minutes observation but said they would deduct it if we used their services. We did have them replace the sewer pipes underneath the house. Cost was $2800. However, two weeks later a bad smell developed underneath and we could smell it through one of the vents outside. Called them to come and check it out and they wanted to charge us again for $147.50 service charge. We called the owner and told him it had just been 2 weeks since they had replaced the pipes and supposedly stopped the leaks but he still wanted to charge us that service charge. Contract said they guaranteed their work. They LIED!