Dean Plumbing Heating & Cooling
4.5 (281 reviews)
Open 24 hours
HVAC contractor
Air conditioning contractor
Heating contractor
Plumber
Review Summary
- Positive aspects: Fair pricing, strong customer service, availability, responsiveness, quick response times, professional and courteous service, thorough explanations, financing options, and post-sale service.
- Specific positive experiences: Gracious handling of billing miscommunication, fixing a boiler issue, quick AC repair with temporary cooling provided, installation of a new unit with portable ACs provided, beating competitors' prices, and handling a warranty issue promptly.
- Employee praise: Bryan (boiler repair), Chris, Paul (AC installation), Nathan (unit check and service), Daniel (preventive maintenance), Danielle and Casey (customer service), and Tim (billing).
- Overall sentiment: Highly recommended for plumbing, heating, and cooling services, with consistent satisfaction over time.
Reviews
View All on Google4.5
(281 reviews)
5 ★83%
4 ★4%
3 ★1%
2 ★1%
1 ★10%
Drake Baer and Michael Cadden
Dean Plumbing, unlike other plumbers in the Princeton area, seems to emphasize fair pricing as well as strong customer service since it’s been under new management. The owner I deal with, Moody, has been consistently available by phone, same day. We had a billing miscommunication about a complex job that I finally realized was my fault, and he was gracious throughout. Strong recommendation.
Vanessa Y
September 20, 2019