Knoxville Plumbing & Drain Cleaning
4.7 (678 reviews)
Open 24 hours
Plumber
Review Summary
Knoxville Plumbing & Drain Cleaning receives mixed reviews. Positive feedback highlights:
- Excellent service: Technicians are professional, friendly, honest, and thorough.
- Good communication: Same-day appointments, call/text notifications, and clear explanations.
- Cleanliness: Work areas are left clean.
- Specific praise: Technicians Aaron, Daniel, Ben, Zak, Landon, and Kenny are frequently mentioned.
- Positive experiences: Repeat customers and savings through VIP Club.
- Good office staff: Pleasant receptionist (Janet).
Negative feedback includes:
- Sales-driven approach: Some find the sales tactics excessive.
- Damage to property: One customer reported damage to a tree during a sewer pipe replacement, with poor handling of the issue by management.
