Crowe Services/Heating & Air

We had been putting off a new system for as long as possible and when we couldn't delay it any longer, we got multiple estimates and thought carefully about our decision. We went with Crowe, specifically using Chris, and I'm so glad we did. It was a hard job and it was done with professionalism and consideration of our home and our schedules. Even after installation, I have been able to contact Chris and he has helped me with the smallest things, even learning how to use auto on the thermostats when the seasons changed six months later! I was more than a sale to Crowe, and I'm so glad we chose them as our HVAC partners.

We came home from vacation to find our home like an icebox and the main level furnace on the fritz. After asking neighbors in Germantown for a reliable and honest service company, we received several referrals for Crowe Services. They were correct on all counts! I phoned Richard Crowe at 3:00 on Friday afternoon and he had his lead tech, Jonathan Owens, at my home within the hour. Jonathan was friendly and professional, quickly and correctly diagnosed the issue as an electrical short and, after stripping a few wires and tightening one or more connections, voila, we had heat! We couldn't be more pleased with Crowe Services and will not hesitate to use this company or recommend them for HVAC service. David and Barbara Olive

These guys really went above and beyond to solve our AC problems. When I pulled up to the house during the afternoon, my dash read 99° outside and this is what our thermostat read inside. This time last week it was 85° in our home so needless to say I’m beyond a happy customer! I couldn’t recommend reaching out to Richard, Chris, and Rickie for any and all of your HVAC needs. Their same-day promise is no joke and the price was extremely reasonable. Hit these guys up and you won’t regret it!

Lundon was at our house today. He did an OUTSTANDING job. He went beyond our expectations in trying to figure out a problem we have with the heat. He even went into the attic to figure it out. He then serviced the fireplace in a most meticulous cleaning. We were pleasantly surprised by his dedication. This young man deserves a raise!!!

The employees were extremely helpful and polite. They answered all our questions and did not try to sell us anything more expensive. Draylon, our sales rep, was super nice and responded quickly to all our questions. How about 10 stars? Would if I could! The guys installing let us know they were coming (on time too), and the communication throughout the process was excellent. They cleaned up the areas and did a great job.

I really appreciate the great service, professional installation, and great followups after getting 2 new hot water heaters installed. They were very quick to arrive and did a fantastic job cleaning up after. Highly recommended also for great price deals. Overall we are happy we chose them and will definitely be continuing our business with them in the future.

I can't say enough amazing things about Richard and Josh! I was in dire need of help for my hot water issue and they not only came to my rescue but did it immediately and made sure I was taken care of fully and did not stop until it was completely fixed. The communication was impeccable and Richard and Josh have the knowledge to fix everything and anything. They are the nicest most trustworthy folks in the business and I highly recommend them for any issues you have. They will take care of you hands down, until it's done and you are completely happy and satisfied. I will recommend him to everyone that I come across!! He checked on me every step of the way to make sure everything was perfect...and it was! Don't hesitate in making a call to them...they will come through. It's hard to find good, honest, trustworthy people, and they are the best!

Worked with Chris on getting a quote to replace my downstairs HVAC unit. After getting three quotes Crowe had the most competitive price and my wife and I decided to give our business to them. We are very happy we did as they quickly and efficiently got the job done and our downstairs cool again. We are very grateful for all the hard work done by the Crowe team and will most certainly use them in the future.