Roto-Rooter Plumbing & Water Cleanup

I called on yesterday requesting assistance from the professional, I loved that I received a same day appointment, they also gave me a courtesy call 30 minutes before coming to my home. The person that answered the telephone was very professional, friendly and polite! Mr. Chuck one of there tech person did a very professional job in cutting the outside wall, he was also friendly, polite, professional and did a perfect outline cut, wow very neat job! However, Mr. Chuck, the manager came out himself and look through the camera again he was polite, friendly and professional too! This team just didn’t do their jobs, they educated me how to take care of my issues, when to call for services for maintaining a problem free home! I like to say once again, than you for being available and for going above and beyond your job! It’s nice to receive genuine support and respect! Thanks and have a blessed day!!

Kelly G. provided exceptional services in regard to a washer drain that was backing up. Thank you Roto-Rooter for sending an honest staff member!! This is the true meaning of outstanding business practice. Kelly G. definitely has my vote👌🏽🫶👍🏽

Very professional, as well as respectful of property. I was impressed that the general manager himself to made a trip out to estimate and to clean out pipeline so we could have running water. Said he didn’t want us doing without. That kind of service goes a long way. He even said if we had problems during the weekend before Monday’s big fix he'd have his guys come out and clear again. No one else would go out of their way in the past to help us like this. Would recommend these guys in a heartbeat. Thank you gentlemen for your service.

Kelly was exceptional! We needed a sewer line scope for a house we’re buying, and he was so accommodating and responsive with scheduling us. Kelly told us what to expect and patiently answered our questions. I pray we don’t have plumbing issues for a LONG time, but Kelly will be the first person I call if we need help. Thanks, Kelly!

We called Roto-Rooter to come check a flooding from toilet. The plumber named Lyla came out and told me he flushed it 5 times and the line was clear no charge. Needless to say I was happy! Fast forward a couple of hours, the toilet flooded! Had to call Conway and they came out and did a through job, and fixed problem..GO WITH Conway or some other company that cares to investigate and actually fix things!

I had a plumbing issue at my home, and I couldn't be more impressed with Kelly! From the moment I called, he was friendly and efficient. Kelly arrived on time, was professional, and quickly diagnosed the issue. Not only did he fix the problem, but he also took the time to explain everything to me, ensuring I understood what went wrong and how to avoid similar issues in the future.

Lyle was very personable and professional. He gave me a quote for the work to be done on the front end and there were no surprises. I’m very satisfied with the work he did and I will continue to call on Roto Rooter for service.

Kelly was amazing. Service was quick and efficient. I had a client that wanted a scope done on a property he was buying on short notice and Kelly was right on top of it. He was there in about 15 minutes and showed me the live footage as he was scoping it. Luckily there were no majors issue and he noticed a potential issue that could arise from a previous owner and took care of it on the spot to prevent it from becoming major. I’ll be calling him and referring him for all of my and my friends and families plumbing needs!