T. Lenard Plumbing & Drain Inc.
Review Summary
- Positive: Excellent service, responsive, knowledgeable, fair prices, fixes issues quickly, goes above and beyond (e.g., finding and fixing additional problems). Many customers highly recommend and consider him their permanent plumber.
- Negative: One customer experienced repeated rescheduling, incomplete work, and lack of communication after payment.
Reviews
View All on Google4.7
(46 reviews)
Jonathon Hobstetter
We had an issue with our water heater and bathroom plumbing after the freezes that occurred this winter. He was very nice on the phone, but when we set an appointment he rescheduled several times. When he finally arrived to assist, he did fix the water heater. When working on the shower, he told us we needed to order a part off Amazon to complete the repair. Once the part arrived, he never came out to finish the job. He was paid in full at this point. We reached out several times to confirm a time which he never came through on. It has been months. Finally, he stopped answering completely.
Stephane Come
I needed a couple of toilets clogged and Todd was able to come the next day and take care of it. Will reach out to him for my next plumbing need. Great guy and responsive.
Matthew Kroeger
Todd is just the best. I called the first company about a bad smell coming from my water and they quoted me $2300 to replace my water heater over the phone without even looking at it. I called Todd and he said he would come check it out. Told me I had a few more years at least with my water heater and flushed it to kill the smell. Todd is an expert and a professional and he absolutely earned me a s a customer for life. I cannot recommend Todd enough. :)
tammy miller
Todd was very quick to get us scheduled and was here the next day. Our hot water heater was installed quickly with a lot of attention paid to our wood floors, general neatness, etc. We hired him for a second job of disconnecting a water softener system which required under the house crawling around. While under the house he discovered a potential disaster where a wire holding up a copper pipe was wearing through the pipe, about to open the pipe. He corrected it while under the house. So he was very aware of all the plumbing system not just what he was called in for. Great guy, Great service. Thanks Todd.
Kellye Johnson
We had no idea of what plumber in the area could fit us in on a holiday weekend and this was the first place we called. After telling him our issues, he said he could come the next morning, then called back and said he could come that very night if that was okay. Heck yes! Super friendly and knowledgeable! Highly recommend!!
Jaylyn Shanklin
Todd did amazing same day service at my house. He was very kind, and helped me very quickly. I had a leak in an outside faucet & the pipes under my house were shaking. He fixed the leak and secured the pipes for an excellent price. He is my permanent plumber.
Brian M.
Had a frozen pipe, randomly in the house even though we dripped faucets. He called me back when no one else would and came out quickly that night (x-mas eve). Helped figure out where the issue was coming from and fix it. Would highly recommended - knowledge, responsive, and professional
John
I had pipes that were vibrating when my main bathroom sink and shower were used. I called Todd on a Sunday and he was at my house within 90 minutes. He secured my pipes in the crawlspace and replaced the aftermarket cartridge in my shower controls with an original delta product. This solved the problem. He was pleasant to deal with and his price was very fair.