615 Plumbing
Review Summary
- Mixed Pricing: Some customers found the pricing high, particularly for simple tasks like faucet replacement.
- Positive Experiences: Many customers praised the plumbers' professionalism, communication, timeliness, and knowledge. Specific plumbers like Caleb, Max, Anthony, and Drake were highly recommended.
- Quality of Work: Some customers reported excellent work, thoroughness, and honesty. However, one customer experienced significant issues with a whole-house repiping project, including leaks and discrepancies with the initial agreement, leading to a negative experience.
- Customer Service: Customer service was generally praised, with some instances of refunds and quick return visits to address issues.
Reviews
View All on Google4.6
(957 reviews)
Abby Steele
December 31, 2024
I’m sure they do great work, but I was quoted $397.84 to take out an old kitchen faucet (nothing wrong with it) and put in a new kitchen faucet. It was in a clean working space with access to everything (see photos). I paid the $69 fee for the plumber to come out and give me a quote, but couldn’t imagine paying nearly $400 for that kind of job. Update: 1 star to 2 stars- They did refund me my $69 since they were only at my home for approximately 10 minutes to give me the quote.👍
Erich Lorenz
Caleb did a great job diagnosing and explaining about the problem we were having with our old water softener system, and upgraded us to a newer more efficient water filtration system/water softener combo. Very satisfied with their professionalism and response time. Highly recommend them.
HIbah Qubain
Max is awesome!!!!!! These guys are a bit pricey... But the customer service is more than 5/5. Perfect example of you get what you pay for. On time with great communication of when he was arriving, polite and professional. Had a little issue after he left, he came back the same day and fixed it right up. One of my dogs kept barking at him and he just laughed and petted her. Oh... The work... I forgot about that one!!! We had to have our lines jetted and he was not quick about it. He spent a long time to make sure everything was done perfectly. I will be asking for Max specifically the next time I need a plumber.
Sean Cunningham
615 Plumbing was timely, professional, and extremely helpful in fixing my sink. From start to finish, their team was friendly, knowledgeable, and efficient. They explained everything clearly and made the whole process stress-free. I highly recommend them to anyone needing reliable plumbing services. 5/5 recommend!
Dawn Turner
Anthony is such a delight to have in my home. My mobile vet was here and he did not even mind sharing the kitchen with her. We even told him where to find a mobile vet in his area. He is an excellent plumber and gets right with his work. He recommend a particular brand of facet to me but was unable to get it but got me one thst was the next best which really is not any less quality. I have every reason to take his advice on anything that needs to be done. You have a outstanding employee in Anthony on every level. Dawn Turner
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