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Jewell Mechanical, LLC

📍 1000 Elm Hill Pike, Nashville, TN 37210 📞 (615) 469-5965 🌐 Website
4.9 (569 reviews)
Open 24 hours
HVAC contractor
Air conditioning contractor
Air conditioning repair service
Furnace repair service
Heating contractor
Plumber

Review Summary

  • Positive Experiences: Customers consistently praise Jewell Mechanical for prompt, professional, and friendly service. Technicians are punctual, efficient, and provide clear explanations.
  • Specific Technicians Mentioned: Douglas James, Justin Miles, Rusty Cochran, Steve, and Rodney are frequently commended for their work.
  • Services: Successful installations and repairs of water softeners, heating systems (furnaces), tankless water heaters, and standard water heaters. They also handle gas leaks.
  • Key Strengths: Rapid response times, especially for emergencies, thoroughness in ensuring proper functionality, and excellent customer service.
  • Overall Recommendation: Highly recommended for plumbing and HVAC needs.
Jewell Mechanical, LLC thumbnail

4.9

(569 reviews)

5 ★97%
4 ★1%
3 ★1%
2 ★1%
1 ★2%

Diane Sommers

Douglas, from Jewell Mechanical, came and installed a water softener system at our house today. He kept us informed as for when the system would arrive and then got with us to make an appointment to install. He arrived on time and was very pleasant. He completed the installation in no time. He made sure that everything was working correctly. He also was very thorough on explaining everything about it. Thank you so much. The Sommers'

Elizabeth Borris

Our heat went down after a bad storm and we woke up to a freezing house. Several other places that we called promised same day emergency services and later canceled. Jewell Mechanical answered and gave us real time updates as to when we could expect a tech to come out and help us. Justin Miles came promptly and gave us updates and amazing customer service. We ended up with a reasonable price point for the outstanding experience that we had. Highly recommend! Thank you!

April Sawyers

My heat stopped working after hours on a cold night and Jewell Mechanical answered the phone, took down a message and had a technician call me back. The technician called back really quickly and was here to fix it in no time! Justin Miles truck #148 had my heat working and my babies toasty quicker than any other company responded back to me! Thank you, Justin and Jewell Mechanical! My family appreciates the speedy response time and the friendliness of all employees we interacted with!

Sandy Stahl

The first time I used Jewell Mechanical was for a tankless hot water heater problem. Rusty Cochran provided an excellent evaluation and recommendation for solving the problem. In the meantime he repaired the unit so that I'd have hot water until a new unit could be installed. Douglas James followed up with installation of a new unit. He carefully explained options and operations, so that the installation could be optimal. Both men worked efficiently and communicated effectively. I will be calling on Jewell for services in the future.

rory fischer

Jewell is always my go to. They are professional, always stand by their work and have never let me down. An example is, Douglas James came out and fixed both my gas leak and repaired my instant hot water heater in a timely manner. He walked me through the process and made sure it worked to its upmost ability before he left. 5 stars!!!!!!!

bygtymer1303 Francis

My technician was Justin Miles. I spoke with Missy to set up the service for my gas furnace. However she called me back to advise they had a tech in my area and wanted to see if they could come earlier. Justin explained everything in a clear and concise manner. He fixed the issue and even improved my furnance in case the issue every pops up again and I could, with the press of a button, see if I could correct it myself. This was a great experience for the beginning to the end.

Shea Antunes

Steve did an outstanding job installing a new hot water heater the same day we called. He did a great job and cleaned up very well after himself. We nightly recommend Steve and the team at Jewell Mechanical.

Ed Hickman

I used Jewell Mechanical for a Water Heater Replacement. Purchased the Heater and they installed it on 1-22-2025. Tech Rodney complete the job in record time. Cleaned the area, made sure there were no leaks, fired up the heater to make sure it was working correctly. I would recommend Jewell Mechanical for your Plumbing needs. Thanks Matt an Rodney for helping to get my Water Heater replaced. Ed Hickman