Joe B. Sullivan and Sons Plumbing, Co., Inc.
Review Summary
- Mixed Pricing Concerns: Some customers feel overcharged, especially for simple tasks. One review cited a $195 charge for a quick faucet cartridge replacement.
- Variable Responsiveness: One customer reported a lack of follow-up after being quoted for a service call, potentially due to distance.
- Positive Experiences: Many customers praise the company for being reliable, friendly, knowledgeable, fast, and helpful, particularly in emergency situations.
- Good Service Quality: Customers generally report that the plumbers are capable, fix problems quickly, and arrive on time.
- Overall Recommendation: Many customers would recommend the company and consider them their go-to plumber.
Reviews
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(19 reviews)
Daniel Balasubramanian
I've used Sullivan and Sons Plumbing twice. Their work is reasonable, but their prices have recently gone up significantly. They charged me $195 to replace a cartridge in a faucet (it took 10 minutes and I already had the cartridge). The truck fee was $45 and the labor fee was $150. I've had a lot of plumbing work done over the years, and I know when I'm being charged too much. Ask for a quote before you call. In this case, Hiller would have been a much cheaper option.
Amanda G
Called this company because the warranty company for my water heater recommended them. They were nice in the beginning but once they found our I was about 45 miles away guy told me he had to check with owner about what the charge would be and he would call me back. NEVER did call back with that price. If it was too far just be businesslike and tell me. Do not recommend
Hannah Davis
I will recommend this company to anyone who asks. I don't much about plumbing, but I do know Sullivan Plumbing was kind, fast, and helped when the other plumbing companies were going to charge me a fortune just to look at my water heater during the holidays. I honestly am so thankful and still am (new water heater is working great 5/6-ish months later). If I ever have another plumbing issue (hopefully I won't) they will be my first call!
Sarah
Always very reliable, friendly, and knowledgeable. We have used them to replace a water heater, leaks in faucets and toilets, and now a leak in our bath tub. Thank you!
Matt Reilly
Had Jeff come out and help us out today - total professional and very fast. We’ve found our family plumber for sure!
Gilbert Ellis
Very good service. The plumbers were very capable and fixed the problem quickly. They called ahead and arrived shortly thereafter.
David LaRowe
Arrive on time, fixed my problem but thought they overcharged me. Replaced small washer in 2 outside faucets, took about 20 minutes, charged me $163
Courtney Scott
Extremely helpful! I will recommend to all my family and friends when in need of a plumbing company.