Mr. Rooter Plumbing of South Nashville

Very satisfied with help received from Mr.Rooter Plumbing.Five stars for quick response and professional service.Employees that worked on my house show professionalism and explained in detail what they dealing with. Again tumbs up and I would recommend Mr.Rooter Plumbing of SN to friends and family. Thanks!

This was my first time to use Mr. Rooter. The toilets in a house I own - built around 1960 - started the 'blop blop' sound and action that indicates a clogged drain/sewer line. The house is on a large hill with a long sewer run to the street. I'd recently had two very large tree (>120') removals and was dreading potentially having a crushed sewer pipe because of the weight of the trucks on the driveway. My crawl space is encapsulated and (fortunately) the original cast iron drain lines had been replaced by PVC - at least within the house. But I didn't know where the outside lines ran, or their condition. I called Mr. Rooter based upon its great Google reviews. Mark Foley came to the house within a day to troubleshoot it. The first 'feel good' thing is that he brought the right equipment - he was able to inspect the line via video camera from the clean out (about 20 feet from the house) to the house, and then from the cleanout to the street. First thing he noted: he heard road noises, which indicated that the line to the street was good. And, he confirmed that it was PVC. My sewer drain actually ran down the property line, and NOT under the driveway. Hooray! Looking towards the house, he found and removed a rather large clump of 'flushable' wipes (remember - those wipes are NOT flushable!) and the drains all ran free again. Mark noted that this section of drain was still cast iron, and pretty rough/worn (the inner diameter was reduced due to 60+ years of use), and gave me a proposal to a) replace it or b) clean and then line it with a UV-cured plastic. I chose the re-lining since it would not require them to touch the crawl space encapsulation. The team returned a day later to do the relining. After Mark dug up the pipe, he called me out to take a look. Turns out some ancient tree root had fractured the pipe. He ended up replacing 2/3 of the existing cast iron pipe with PVC and lining the rest with plastic. He also repaired the cleanout (it stuck up about a foot) and lowered it to be close to the ground so that the mowers would hopefully miss it. Net is - I feel like I avoided a major failure while also discovering a solid and reliable company to look after my plumbing. The people in this company are well-experienced and their customer service is great! I like to make long term relationships with my service providers, and I've added Mr. Rooter to that list. Thank you!

He responded very quickly. He found the problem causing the leak: a frozen plastic cut-off valve had popped. He quickly replaced the valve and had water back in the house. I was really concerned about the freezing temperature. He even unclogged a toilet for me. I am very impressed with Mr. Rooter Plumbing of South Nashville! Thank you.

Great quality work. Mr Drazan and Amir have been great and I have been using them for years.

The 2 men were very professional, knowledgeable, communicated well and was all about business. They told me how long it would take, what they were going to do and why they were doing it and even sent pictures. It not to often in today's environment that you get great customer service and positive attitude from the entire team at Mr. Rooter Plumbing of South Nashville. Thanks❤

Mr. Rooter scheduled an appointment for me in a very timely manner. Robert was extremely thorough and knowledgeable. He had the job down efficiently and gave me the advice needed to prevent any future issues. I had a great experience with the company and I highly recommend.

I was so pleased today when I called him this morning and spoke with your receptionist, and I explained that my hot water heater had gone out yesterday and if they could get over here this morning, you sent a gentleman out. He came out, assess the problem and was back here within an hour and was very efficient. Very neat. You have great service. I highly recommend your company to many others.

I don’t typically write reviews, so the fact that I am writing one is a testament to their professionalism and customer service. Our toilets began to malfunction and resulted in shower and bath pipes backing up as well. Sandro Kozul came out the next day to fix the issue. He was honest, knowledgeable, and efficient for such a big job. Large tree/bush roots were clogging our PVC piping. Sandro diagnosed the issue, fixed the problem, and charged us a fair price. Highly recommend Mr. Rooter and especially Sandro.