ServeStar Plumbing of Nashville
Review Summary
- Poor treatment of employees: One reviewer reported not receiving earned vacation pay after quitting due to low wages.
- Overcharging and lack of transparency: Multiple reviews cited excessive pricing, lack of upfront cost information, and feeling taken advantage of, especially regarding a faucet replacement.
- Illegal and unprofessional practices: One review accused the company of illegal digging, providing incorrect diagnoses, and leaving a hole in the yard.
- Faulty repairs and deceptive practices: One reviewer detailed a faulty fill valve replacement that led to further damage and overcharging.
- Positive experience: One review praised ServeStar for quickly resolving a plumbing issue that other plumbers couldn't fix.
- Negative experience: One review stated terrible service and quality of work.
- Positive experience: One review stated "Muy buena staffing".

Reviews
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(10 reviews)
Cody Caldwell
I had to quit this company due to not making a livable wage. I had never missed or called out. I took my earned week vacation, and had to quit the week after vacation for a job a better job and now servestar will not pay me out the vacation days I EARNED! THEY said a million dollar company needs my last check from vacation time I EARNED more than I do! This place is ran by terrible human beings. End of my ted talk.
Angela Smith
I recently had American Plumbing come to my loft in downtown Nashville to replace a faucet in my bathroom. When I phoned, I asked how much the service would cost. I was told that they would have to come to my residence, and give me an estimate. When the two plumbers came to my loft, I was told that it would cost $345 dollars. I had received a $20 discount card in the mail. It took exactly one hour and twenty minutes to replace the faucet. If my calculations are correct, that would come to $287.50 per hour. They informed me that "was the going rate." They also advised that according to their company, that was a flat rate. I asked why I was not informed of that when I phoned, their response was..they did not know. If it was a flat rate, then I should have been devised up front. I have sense that time asked around, and found that this was ridiculous, and no one would have charged such a rate for such a simple job. I can assure this company I will NEVER use them again, and will most definitely advise everyone I know to never use this company. So, to anyone even thinking about using American Plumbing, DO NOT!! And, if you do..get at least three additional estimates! I am a single female, and feel totally taken advantage of!!!!!!
Sam Roberts
I called American Plumbing to check out my clog in the line. They dug up a hole in my yard which is illegal. I went to Murfreesboro and checked with the state. I was then informed that digging wasn't allowed until they inspected it. American plumbing broke the law. They also said I needed a new septic system and they left 6ft hole in my yard. The state inspected it and another septic tank company inspected it and all I need is the tank pumped. This is after the $1800 I was charged for the illegal activities they committed.
Chad Herring
Had them out to replace a faulty fill valve. They didn't replace it (duped my wife into new seals), then charged us AGAIN when I had them come back out to fix the original problem. They replaced our fill valve with a P.O.S. Fluidmaster that created a water hammer - that ended up ruining the water dispenser and ice maker in our GE fridge. So, after all was said and done, the repair that I now know I could have made myself in 30 minutes for under $20.00 has cost us over $650.00. I wouldn't recommend these con-men to anyone.
Kenneth Madkins
Had a problem with the bathroom toilets backing up. Several other plumbers came out and couldn't figure out what was going on, called servestar and they took care of the problem instantly. Will most definitely call them again.
Danielle Roberts
Terrible service and quality of work.
Jose Hernandez
Muy buena staffing
Bobby Johnson