Total Group

Negative: Poor installation quality (HVAC unit installed incorrectly, leading to air leaks), overpriced service, poor customer service (unresponsive, unwilling to fix issues without additional charges), property damage, and natural gas leak not fixed.
Positive: Some customers experienced outstanding service, knowledgeable and helpful technicians (Tim, Clay, Jeff, Brandon, Eric), prompt service, good communication, and value in preventative maintenance.

Review Summary