Plumber Near Me

Zoom Drain

📍 130 Perimeter Park Rd I, Knoxville, TN 37922 📞 (865) 263-9366 🌐 Website
4.9 (171 reviews)
Open 24 hours
Plumber
Contractor
Drainage service
Excavating contractor
Repair service

Review Summary

Zoom Drain receives consistently positive reviews. Customers praise the technicians' friendliness, knowledge, professionalism, and thoroughness. Specific technicians mentioned include KJ, Lucas, Bradley, and Jesse, all of whom are commended for their problem-solving skills, efficient work, and clear explanations. Zoom Drain is appreciated for timely service, even on weekends and holidays, with no extra fees. Customers highlight the company's ability to diagnose and fix complex issues, including root intrusion and collapsed sewer lines, and their commitment to customer satisfaction.

Zoom Drain thumbnail

4.9

(171 reviews)

5 ★98%
4 ★0%
3 ★1%
2 ★0%
1 ★1%

Rachel Vecchiuzzo

January 26, 2025

KJ went above and beyond helping my mother and I with a clogged drain in our kitchen. He was friendly, knowledgeable, and professional. Even came out on a Sunday morning! 10/10 recommend this company and will use again if any other issues arise in my fixer-upper.

Brandon Cook

March 14, 2025

I recently had the pleasure of working with Lucas from Zoom Drain, and I can't express enough how grateful I am for his expertise and dedication! Our main sewer line was clogged, and we were dealing with root intrusion that had caused quite a mess. Lucas arrived promptly and assessed the situation with professionalism and skill. He performed a thorough cleaning of the main sewer line and utilized hydrojetting to clear the obstructions effectively. He then did a spot repair on part of the line that was compromised. The difference was astounding! Not only did he resolve the immediate issues, but he also took the time to explain the root intrusion problem and the best preventive measures moving forward. What truly stood out was his commitment to customer satisfaction. Lucas was friendly, knowledgeable, and went above and beyond to ensure everything was functioning perfectly before he left. Thanks to him, our plumbing is now running smoothly, and I can finally breathe easy again. If you ever find yourself in need of sewer line services, I highly recommend Lucas from Zoom Drain. He truly saved the day!

Greg Fisher

K.J. arrived in a timely manner and was respectful to myself and my home. Found and fixed my clogged issue within an hour. Didn’t charge a weekend/emergency rate. Would definitely recommend this company to anyone.

Sarah Payne

October 23, 2024

KJ was our tech today, and he was the kindest, most professional young man. He found our issue and eliminated the clog quickly and efficiently, with plain explanations of what he was doing and why, and presentation of price quote beforehand. Very impressed with Zoom Drain and KJ both! Thank you!

Jake Hoskins

Bradley performed a thorough inspection and ultimately found a solution to my plumbing problem. He was kind and courteous and explained things properly and thoroughly throughout the process. I couldn’t think of anyone better to handle my plumbing issues than him.

Felecia Anderson

Working with Zoom Drain and the tech Jesse was a great experience. I called Zoom Drain on a Sunday when no one else was available to come out on my emergency call. When I used my washer it made my toilet downstairs flood the living room. This issue has happened a few times and I have used other plumbers in the past that would just snake the main line without trying to figure out the problem. Jesse was the first tech that actually inspected my lines to figure out the problem. Turns out my sewage line was filled with roots and I needed the whole line replaced. Which was a an easy experience with zoom drain and they quickly put me on the schedule for Tuesday to begin the work.

John E. Stinson

Zoom Drains did a thorough job in solving my kitchen drain issues. I am very pleased with their performance and I would recommend K.J. to perform any plumbing needs you might have. They are a top shelf local company that is highly skilled and reputable.

John Harrison

We called them on New Year's morning and they were here within a couple of hours. They didn't charge any extra holiday fees, which was a huge blessing. Then what we thought was just a blocked pipe in the septic, ended up being a 40 ft section that had collapsed. In the end, it required 12 hours to repair in the cold, rainy weather. Jesse worked diligently to make sure that our system was fixed for our family. He made sure that we had working toilets and were able to shower. He went over everything several times to make sure we would have no problems in the future. He also fixed a few things that he thought would become issues over time. I was truly impressed. Jesse is the kind of employee I would be proud to hire. We were happy to have him take a break and have dinner with us as he wanted to keep working, so the job was done the same day. Wonderful young man. Thanks again for all of your hardwork. You went above and beyond.