Roto-Rooter Plumbing & Water Cleanup
4.8 (470 reviews)
Open 24 hours
Plumber
Contractor
Drainage service
Excavating contractor
Repair service
Water damage restoration service
Water jet cutting service
Review Summary
- Positive: Customers consistently praise the professionalism, friendliness, and efficiency of Roto-Rooter employees, particularly Kelly and Chuck. They highlight same-day appointments, courtesy calls, and thorough explanations of issues. Some employees went above and beyond, offering advice and ensuring customer satisfaction.
- Negative: One customer had a negative experience with a plumber named Lyla, who initially misdiagnosed a toilet flooding issue. The customer had to call another company to fix the problem.
- Overall: Roto-Rooter receives high marks for its service, with Kelly being frequently mentioned as an exceptional employee.