KIDD'S PLUMBING, LLC
Review Summary
- Positive: Praised for quality work, friendly service, fair pricing, responsiveness, and professionalism. Specific examples include fixing leaks, handling complex jobs, and emergency repairs. Highly recommended by multiple customers.
- Negative: Some customers experienced unreliability, missed appointments, lack of communication (no-shows, unanswered calls/texts), and delays.
Reviews
View All on Google3.9
(15 reviews)
Jake Niedling
I have used Kidd’s plumbing twice this year. Once to replace leaky supply lines and faucets, and just recently to replace a leaky spigot. Both jobs were slightly complicated due to the way the home was constructed, but Christian worked his way through the challenges and completed each job. Very friendly, quality work, and fairly priced. Highly recommended.
Justin Mitchell
I would highly recommend Kidd’s plumbing. During the cold weather we had a main break and they came out late one evening in the cold and worked late to get the line fixed for us!!! Absolute life saver!! Very easy to work with and very responsive.
Quin hap
Called for a simply line movement said he'd come out in 2-3 hours. 530 or so that day, many hours after the window he gave, he showed up and gave an estimate. Said he'd have a guy come out within two to three days. I waited. No one showed. Called back and was told the guy coming out was behind and having issues with something. No details given A week later now; no follow up call, no one came by and texts to his direct number have gone with no response. I'm in a bind with this has I can't finish my other project until the lines are moved so time wasted is killing me. Would not recommend calling this guy for any plumbing needs.
Tanner Jones
Best in business! I have no complaints really respectful workers came when I needed work done quick! I won’t have anyone else ever come back to my house again. Kidd’s plumbing is the only people I’ll be calling for now on
Bonnie Swinford
I had a great experience with Kidd's Plumbing. Ron Kidd answer my call right away, came out within a few hours and was professional, quick and courteous. I was also very pleased with the reasonable price. If you care about good service, reasonable prices, and supporting a locally owned business then I highly recommend calling Kidd's Plumbing.
Emily DeAngelis
With the craziness that Covid is, it was nearly impossible for me to find a plumber who could repair a broken sewer line in my front yard. I was recommended Kidd's Plumbing from a few real estate investor friends in Knoxville and I am so glad I reached out to Ron. Christian his nephew was incredibly responsive and answered all my questions for me about the process. They even called KUB and got my lines marked immediately so they could start digging. I couldn't be home for the process but was updated throughout the day with photos and calls. The price for the job was very reasonable and I couldn't be happier. Ron even came back out when I was home to show me what they did and explained everything. Would use these guys again and again. Wonderful business.
Jill Tarwater
Does not call when they say. Called yesterday about a water heater installation, and was told I would be called at 9:30 or 10:00 this morning for them to come by and give an estimate. It is now 4:37 p.m.. Still no call. Unbelievable.
Michael Weber
Scheduled appointment for 8:30am. By 9:45 I left to go to work since plumber wouldn't answer phone. I called a competitor and they came on out. Will not call Kidd's again.