Augerpros Plumbing and Drain
Review Summary
Augerpros Plumbing and Drain receives overwhelmingly positive reviews, highlighting:
- Excellent customer service: Courteous phone staff, punctual appointments, and clear communication.
- Professional and knowledgeable technicians: Kevin is frequently praised for his expertise and helpfulness.
- Fair pricing: Competitive rates and no trip fees.
- Efficient and seamless installations: Particularly noted for water heater installations.
- Responsive and helpful in resolving issues: Even when problems arise, the company is quick to send someone.
One negative review mentions a technician's error leading to a leak, but the company promptly addressed the issue.

Reviews
View All on Google4.9
(1326 reviews)
Renee & Gene Jantzen
January 14, 2025
I needed them and the gal on the phone was so courteous and polite! Got an appt with 12 hrs! My daughter has used them and we both highly recommend them. At least the 1st call and appt was over the top! 5 Stars fr us:)
Travis Culpepper
January 4, 2025
Kevin Houser came out to my property today to help with what I assumed was a leak somewhere at my residence. Dispatch was able to get him to my house within the hour and Kevin was extremely polite and professional. Fortunately, it was determined that we do not have an active leak. Kevin also gave me some pointers on how to navigate the below freezing temperatures. We are expecting in the next 24 hours. I would recommend Kevin to anyone who thinks that they need to consult a plumber. Five stars is the most Google allows me to give him, but I would definitely go higher if I could.
Greg O
Highly recommend! Very punctual, knowledgeable, and professional. They provided a clear estimate, walked me through my repair options, and took the time to answer all my questions—without any rush or pressure. They even asked if there was anything else in my home that needed attention. The service desk was just as impressive, offering friendly and efficient customer support. Best of all, they didn’t charge a TRIP fee like many others, and their pricing was the most competitive. The high ratings speak for themselves—this team delivers top-notch service, and I wouldn’t hesitate to call them again!
Richard Goyen
Augerpros Plumbing and Drain did an outstanding job installing our new water heater! Their team was professional, efficient, and took the time to explain everything clearly. The installation was seamless, and they left the area spotless when they were done. Their pricing was fair, and the customer service was top-notch from start to finish. We highly recommend Augerpros Plumbing and Drain for any plumbing needs!
M H
Kevin has helped us out twice now. He has been professional and thorough each visit. Scheduling has been a breeze, either when we have needed someone quickly or needed to schedule out. With our latest issue, Kevin gave multiple options for a leaky faucet and we found a solution in our price range. My kids were getting splashed by the extra water that I could never get rid of, it’s so nice to not have to worry about that anymore. We will continue to use Auger Pros!
Lonnie Clute
March 16, 2025
Technician dented our refrigerator. Instead of capping off the line that had the leak, he connected it to the new pipe. Causing water to leak into our living room. We had to shutoff our main water line until someone came back to fix it the next day.
Darrick Thompson
January 22, 2025
I called the company and they send someone our right away. Sergey and Nick came out and were able to tell me what I needed to do. They were very professional and explained everything upfront. There were no hidden surprises on the price that was discussed.
Rex Beckham
I was completely satisfied with the installation of a new 50 gal gas water heater. Kevin was very knowledgeable in the field of plumbing and a good person to work with. Thanks Augerpros plumbing for taking care of the problem in a timely manner.