Allen's Tri-State Mechanical
Review Summary
- Positive: Excellent service, professional employees, responsive, quality work, good for urgent needs, Kellen praised for excellent work and professionalism, Mark helped with AC issues.
- Negative: Overbilling complaints, some employees drive distracted, inaccurate billing, left wires exposed.
Reviews
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(35 reviews)
Trevor Allen
Kellen and Taylor installed a giant refrigerator for us. They did a fantastic job. It was a very difficult task getting it together and perfect and they got it done.
earl keys
Good company and excellent service but there employees talk on phones when driving and doesn't pay attention to other drivers they think they own the road
Jessica Younger
I'm a manager with Ashley Furniture and we've been dealing with other companies for years to fix our AC units that are very old and on their last leg. Mark Mendoza was sent out to assist us with the extreme heat and AC units down making us and our customers uncomfortable. He worked very hard to get what he could going and on and the temp in our store has drastically changed making it more comfortable for us all. Thank you Mark and team for helping us get our store back to a comfortable level and I appreciate your help and informing us of all the issues and updates!
margaret wells
The reason I contacted them was I was looking for Bolton Electric. Allen's had purchased them. I'm glad they were available for an urgent need, but I was billed for 6 man hours inaccurately. 3 max. They acted like union workers. They found the problem & fixed it, but left the wires exposed w/ no cover. Not contacting them again.
Angelica Silvas Cunningham
We are very grateful to have Allen's Tri-State Mechanical as one of our trusted top vendors. The employees are always professional, provide quality work, and Jay is always responsive to our needs. Big thanks to Pedro for coming out during the Christmas Holiday to make the necessary repairs to restore water back to our buildings for our residents. We appreciate you!! Angelica w/BPM Property Management
Patterson Place
Allen's has been a wonderful company to work with. Eric and his team have been so professional. Whenever we have to call they have been responsive and have done a great job. Highly recommended.
cliff
We needed some warranty work on a Bosch dishwasher and they had Allen's Mechanical come out. They showed up days before I was told by the factory. The tech, Kellen showed up when he said he would. Not only polite, he did excellent work. I can't commend his work ethics and professionalism enough. I would recommend Allen's and Kellen in the future.
Jim DiBarto
I was overcharged for work at my home. I mailed in my invoice, a check, and a letter detailing how my security camera captured the Tri State crew leaving after a total of 6 hours at time and a half. I was charged for 8 hours. The only reply I have received is they cashed my check.