Guy's Plumbing Heating & Air
Review Summary
Guy's Plumbing Heating & Air receives mixed reviews. Positive feedback highlights timely service, skilled technicians (John, Bobby, Aaron, Tim, Isaiah, Josh), competitive rates, professionalism, and efficient repairs. Negative reviews cite multiple no-shows for scheduled appointments, poor communication, and subpar workmanship (e.g., HVAC installation issues).

Reviews
View All on Google4.6
(68 reviews)
Karla Taylor
The best company in town. Timely service, competitive rates and highly skilled technicians. John for AC and Bobby for plumbing…NONE better. I am confident all the employees there are at the top of their game.
Scott Ricenbaw
May 24, 2024
Scheduled to replace hvac on a Wednesday. Called about 10am day of to reschedule for next day, Thursday. Never show up on Thursday, never called didn’t call Friday, we had to reach back out several times. Finally get hvac installed over a week later, shotty job, no caps on condensers, no armaflex, couldn’t even zip tie the thermostat wire.
Naomi Campos
5 stars because not only did I have to call once but twice in a week period for two different situations at my house. First my plumbing was backing up so I scheduled a appointment for a later time, well over the weekend when temperatures decided to hit in the high 90s my ac went out! I called them the following morning and not only did they show up when they said they would but fixed it in less than a hour! The following day they came to fix my plumbing! Both men were so kind and professional ! Definitely will be calling them back if I have any other problems. Highly recommend!
Logan Palmer
We called 06/28 and the service team we spoke to were incredibly helpful. Josh, who was incredibly kind, came out the same day and fixed our issues promptly. We would definitely recommend Guy’s.
Franklin
I am extremely satisfied. I will be scheduling all of my future maintenance and repairs with Guy’s. The price was excellent, and our interaction was excellent as well. Aaron was very knowledgeable and they came on time. They even tried getting me an earlier appointment when they had a cancellation
Jeff McKee
Tim & Isaiah did a great job! They were friendly, professional & efficient. It only took them 30 minutes to crawl under our house & replace a leaking section of pipe. Very impressed!
Jeongeun Yoo
Three out of four appointments were no-shows. Need I say more? 6/22 On-time. No issues. 6/29 No-show. Office called following day and rescheduled for 6/30. On time and no issues. 7/31 No-show. No calls from the office so I called. Rescheduled for 8/9. 8/9 No-show. No calls from the office as of 8/13. On the days of appointments, I’ve called the office in the afternoon and ask if the tech will make the appointment. Each time, I get the same answer from the office staff…”they are behind the schedule. They will call you when they’re on the way”. No calls from the tech or the office - and the tech is no show. So there goes my day. This happened to me three times. OBTW, the last two appointments were to correct the issues from the previous work they’d done. Don’t waste your precious time. There are better companies out there.
Shadow Rider
They came and fixed my broken pipe and had me up and running in no time. Great job, great repairmen. Thanks, Guys! I would recommend them highly!