Roto-Rooter
Review Summary
- Positive: Some customers report excellent service, quick response times, and professional technicians who leave the work area clean. One customer praised a technician for resolving an issue quickly and providing a service recovery.
- Negative: Numerous complaints about missed appointments, no-shows, lack of communication, and unprofessional behavior. Some customers report being overcharged, receiving inadequate service that didn't fix the problem, and issues with the 30-day guarantee.
- Mixed: One customer experienced both positive and negative experiences, highlighting inconsistent service quality.
Reviews
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(97 reviews)
Anthony Vasquez
These guys come out and showed out! Probably saved my marriage by installing this water heater before their allotted time for me. They made me go from zero to hero by picking up the phone and calling them just once! These guys are under appreciated until you NEED them! When you see them thank them for their services! They do go through a lot!! 11 out of 10
Avi Staley (Avi)
Set up an appointment on a Wendsday for service on Friday. No call no show after verifying with them at 3 on Friday afternoon that they were coming. Tried their after hours agent who claimed they were going to call me after 15 minutes. Called after hours again after 45 minutes and was told they wouldn't answer their phone. Left us with no usable toilet. Stay away!
ODESSA MOTOR INN - MONTY DESAI
February 17, 2019